Job Description

If you are a current Linnaeus Associate, you will need to apply internally. In order to do this, please contact our Talent Acquisition team (details can be found via The Link) and someone will be in touch to discuss and progress your application.
Park Vet Group are recruiting for a part-time Patient Care Assistant based at their Glenfield branch. In this position you will have the opportunity to work with a friendly and supportive nursing and client care team. In this role we do require flexibility for administration tasks on reception. This is a permanent part-time position working 28h per week Friday-Monday 2pm-10pm.


The role of the patient care assistant (PCA) is critical in delivering quality patient care and an unrivalled client experience through teamwork, clear communication and utilisation of your knowledge and skills. You will be a key member of the nursing team, working collaboratively with a variety of teams members, including veterinary surgeons, veterinary nurses, and members of the leadership team.


You will work under the delegation of a Vet or Registered Veterinary Nurse to support patient care. You will embrace our culture with a growth mindset, have a passion for self-development to support yourself and others.

Deliver high quality patient care, utilising your developing experience and skills. Work and communicate effectively with colleagues and clients. Demonstrate the ability to be reliable, adaptable, understanding, and empathetic. Administration duties including answering telephone calls, booking appointments, taking payments. Maintain accurate client and patient records. Contribute to an outstanding client experience. Always provide an efficient, courteous, and helpful service to all clients, suppliers, and external contacts.

About us

Established for over 100 years, Park Vets offer primary care services for small animals and farm animals across the county of Leicestershire. Amongst our many primary care services, we also have a referral centre and dedicated 24-hour emergency service that is open twenty-four seven. All our practices are RCVS accredited, meaning we continuously aim to provide a high-quality service for our patients, giving them a long and happy life.


#LI-ST1 #LI-Onsite


We are proud to be Linnaeus, part of Mars. Linnaeus is a forward-thinking group of highly respected primary care and specialist referral practices in the UK and Ireland. Being family owned and part of Mars Veterinary Health, the largest veterinary company in the world, allows us to focus on advancing the veterinary profession to provide industry-leading pet care and unique career opportunities for our people. Why Linnaeus? - We pride ourselves in offering high-quality excellence of service and clinical care for our clients and their pets - We lead on sustainability and collectively drive positive change for people, pets and the planet - We prioritise your mental health and wellbeing - valuing equity, diversity and inclusion - We support your personal and professional development with best-in-class career frameworks and training programmes. We will empower and support you to grow your career from day one. We team up within our Mars family in partnership for a stronger future. Linnaeus is an equal-opportunity employer, and all qualified applicants will receive consideration for employment. We treat each other fairly and equitably and we are committed to fostering a culture that is inclusive and diverse for all our Associates. At Linnaeus, A BETTER WORLD FOR PETS starts with a better world for our people. If you would like to apply for this role, please click the Apply Button or for more information, please feel free to reach out directly to our Talent Acquisition team at careers@linnaeusgroup.co.uk