Working hours - Alternating each week, nights and days
Shift 1: Days
Saturday 08:00hrs - 20:00hrs
Sunday 08:00hrs - 20:00hrs
Shift 2: Nights
Saturday 20:00hrs - 08:00hrs Sunday
Sunday 20:00hrs - 08:00hrs Monday
Although only 24hrs per week, there are many opportunities for overtime when covering staff holidays and sickness.
Working at a prestigious private residential development, you will be working alternating shifts of night and day covering weekends. This is a standalone role answering to the building manager. You are the first point of contact for 291 residential apartments and 8 commercial unit's onsite. You will ensure all onsite facilities are maintained in excellent working order and all shift duties are completed. You must be passionate about delivering excellent customer service and be able to communicate confidently and calmly. Responsibilities: You will also:
Front of house/reception
Welcome all residents and guest in a kind and friendly manner.
Respond to enquiries promptly and courteously
Assist residents in any general queries they may have
Record any incidents or complaints in the shift log book
Security and Safety
Maintain a security presence in the complex during contracted hours
Undertake security patrols
Undertake CCTV monitoring
Respond to Fire Alarm activations
Carry out Fire patrols, ensuring all internal corridors are clear of obstructions.
Respond to any safety hazards to ensure these are minimised
Facilities
Maintain correct and accurate records of all site checks
Ensuring all bin stores are clean and tidy throughout the shift.
Monitor and report repairs and replacements required
Carry out visual inspections of mechanical equipment
Light cleaning duties to reception and lift areas and emptying of compactor bin
Ad hoc duties as and when required by Site Manager
Qualifications: To succeed in this role you will need:
To have maturity and patience.
Smart appearance (uniform will be provided)
A friendly disposition
Good attention to detail
Be honest and have integrity at all times
Be customer focused
Good verbal communication skills
High energy levels - this can be a physically demanding role
To be reliable and responsible with a flexible approach to work
Highest work standards, working independently to meet performance standards without supervision.