Job Description

Job Summary:
We are seeking a dynamic Retail Sales Associate to join our team in providing exceptional customer service and driving sales in our retail store. The ideal candidate will have excellent communication skills, a passion for sales, and the ability to work in a fast-paced environment.

Responsibilities:
- Greet customers and assist them in finding products
- Provide product knowledge and recommendations to customers
- Process transactions accurately using the till system
- Maintain a tidy and organised sales floor
- Upsell products to increase sales revenue
- Handle customer queries and complaints professionally
- Assist with stock replenishment and visual merchandising
- Operate the phone system with proper etiquette

Essential:
- Excellent organisational skills with attention to detail
- Strong communication skills in English; bilingual or multilingual abilities are advantageous
- Basic maths skills for processing transactions and handling cash
- Ability to work well in a team environment, both remotely and onsite as you will usually be working alone
- Strong time management skills to prioritise tasks effectively
- Proven ability to sell and meet sales targets

-Proven record with key holding responsibilities

Desirable:

- Experience working with EPOS software

- Knowledge and enthusiasm to sell craft supplies

Join our team as a Retail Sales Associate and be part of a vibrant retail environment where your skills will be valued, and you can grow your career in sales.

Expected working days will be three days out of seven including weekends. Some flexibility with fixed days is possible but at least one day must be at the weekend. Working hours are 1000-1600

Overtime to cover staff holidays when required

Job Types: Part-time, Temp to perm

Pay: From 12.50 per hour

Expected hours: 18 per week

Benefits:

Company pension Employee discount Store discount
Application question(s):

Are you available for the shifts mentioned in the ad? To demonstrate the skills required to work in a small team we will assess you on the behaviours we think are important. During this selection process we will assess you on:
Changing and Improving
Working Together

For this part can you send me an email to catherine@scologic.com with around 500 words on the changing and improving behaviour criteria

Education:

A-Level or equivalent (preferred)
Experience:

Retail sales: 1 year (required) customer service: 1 year (required)
Work Location: In person

Reference ID: NCMRetail
Expected start date: 24/11/2025