Job Description

Pay Rate: 10,158.72
Grade: O
Contract Type: Permanent (Full-Time)
Shift patterns: Saturday and Sunday, 8am - 4.30pm
Location: Hatfield, AL10 9BD
Please be aware that interviews are provisionally scheduled to take place during the week commencing15th September 2025. Applications received after this date may not be considered but will be added to our talent pool for future opportunities, subject to your consent. Please also be aware that we review applications continuously and where we have a large number of applications the application period may close ahead of the provisional interview date. To ensure your application is considered we recommend submitting it as early as possible.
Think you know DHL? Think again! We're not just about delivering parcels. DHL Supply Chain is the world's leading logistics company and our people are the unsung heroes who keep the cogs turning and the country running smoothly.
?A TYPICAL DAY MAY INVOLVE

• To ensure accurate collation of paperwork, including manifests and delivery notes
• To maintain files and records so they remain updated and easily accessible.
• To regular use of e-mail and phone to communicate with vendors, customers and colleagues to solve issues and reply when necessary
• Re-booking of orders or loads which have missed their booking.
• To perform various administrative tasks to support the smooth operation of the transportation department.
• To communicate any issues, verbal and written to the Coordinator, notifying them of any issues which may require further follow up.
• Prepare and maintain various reports including transportation metrics, performance indicators and compliance documentation
• Facilitate communication and coordination between transport planners, subcontractors, transport depots and other relevant stakeholders
• Responsible for achieving and maintaining KPI SLA agreements.
• Achieving collection and delivery KPIs.
• Ensuring a handover is completed if another person is following you in your department

?THIS ROLE WOULD SUIT PEOPLE WHO

• Transport logistics experience would be desirable
• Strong numerical skills
• Customer relationship/service experience
• Strong knowledge and experience of Microsoft Office applications

?WHY JOIN US?

• Join our generous pension scheme and benefit from an 8% employer contribution, alongside a 4% employee contribution
• Free confidential 24/7 GP consultations
• Hundreds of retail and lifestyle discounts
• Affordable loans, savings schemes and free mortgage advice
• Visit

to learn more
?WHO WE ARE
?We're the global leaders in supply chain management with 188,000 people in over 50 countries. Our expert teams work together to deliver for our customers across a range of industries including retail, automotive, healthcare and more.
?BUILDING AN INCLUSIVE WORKPLACE
At DHL, we're all about creating a workplace where everyone's skills and experiences matter, and where you can be your true self every day.
As proud supporters of the Armed Forces Covenant, we value the skills and experience of ex-service personnel and are dedicated to helping our veterans find jobs.
#DSCUKIC

Skills Required