Welfare Manager

Crewe, ENG, GB, United Kingdom

Job Description

Safeguarding and Welfare Coordinator



At UKLC, we provide residential and homestay English language and activity programmes for international students aged 8-17 years.

Our aims are simple: to

Educate

,

Inspire

and

Enrich

future generations. We are passionate about providing life-changing experiences for young international learners.

As a Safeguarding and Welfare Coordinator, you will oversee all matters related to student welfare and safeguarding at the centre. Working closely with the Centre Manager and team, you will implement UKLC's safeguarding policies, provide support to students, and ensure compliance with health and safety standards.



Contract Type:

Fixed Term

Reporting to:

Centre Manager

Opportunity for Progression:

Centre Manager

Pre-Summer Preparation



Attend an online pre-summer training session and in-person inductions. Attend the team induction and assist with centre setup. Attend the pre-summer Management Training.

Summer Delivery



Ensure each student's cultural, religious and dietary needs are met and respected by liaising with the Centre Manager, catering and other college staff. Work with all the team and group leaders to maintain team and student discipline. Ensure that all risk assessments have been signed off by the team and group leaders and submit records to Head Office. Be the first point of contact for students who have welfare or safeguarding issues. Organise a regular "surgery" time where students can come and discuss any issues. Ensure that all students and group leaders complete and submit their feedback to Head Office. Organise doctors/hospital appointments should the need arise. Liaise with Head Office to ensure that every member of the team has had their ID checked at induction and original copies of their certificates seen. Meet and greet students at the airport and accompany them to the centre as required. Ensure that groups are met with a warm and efficient welcome. Help with the allocation of accommodation and any issues that may arise. Ensure that all students have a full orientation, attend the welcome talk and fire safety talk and are issued with their ID wristbands and lanyards. Ensure that all adults (the team and group leaders) are issued with and wear their ID badges and wristbands at all times. Oversee the completion and collection of student enrolment forms, check with group leaders that they are correct and signed then ensure that they are stored correctly and easily accessible. Ensure that fire drills are conducted and that students are aware of fire procedures. Ensure that all fire lists are completed and kept up to date. Lead the group leader Safeguarding training. Conduct checks on excursions pre-departure. Be on duty when required for mealtimes and evening supervision. Teach if necessary (qualified team members only). Lead and supervise activities as directed. Ensure that all accidents, incidents and concerns are appropriately recorded by the relevant team members and submitted to Head Office.

Feedback, Communication and Administration



Attend regular meetings with the team. Liaise with relevant team members at the centre to ensure that any problems regarding student welfare are communicated. Work with group leaders to ensure the welfare of the students in their groups through scheduled meetings and regular contact. Feedback regularly to your Centre Manager and Senior Leadership Team. Devise team rotas for the supervision of mealtimes and end of activities in co-ordination with the Centre Manager and the Excursion and Activity Manager. Submit exit feedback at the end of your contract.

Safeguarding and Professionalism



UKLC is committed to implementing our Safeguarding policies and procedures. Read and adhere to the Operating and Safeguarding Handbook and information on AirManual. Maintain good standards of Health and Safety at all times. All successful candidates will need to complete Prevent and Safeguarding e-learning. Complete the Child Mental Health online training courses. Safeguard the welfare and protection of our students in accordance with our Child Protection Policy. Maintain the good name and reputation of UKLC at all times. Act as a positive role model, promoting UKLC's values at all times.

Working Hours



The Safeguarding and Welfare Coordinator will work up to 50 hours a week. In some centres, it will be necessary for Safeguarding and Welfare Coordinators to work on six consecutive days. Should the need arise, you will be required to do airport transfers and lead activity sessions and excursions.

Salary and Benefits



This is a residential role. Full-board accommodation is provided. We do

not

deduct any money from your salary for board and lodgings. You will be fully catered for during your time with us. All salaries are paid monthly in arrears (on the last day of the month). Holiday pay is added to final pay packet. Weekly salary (including holiday pay) of 717.25.
This job description is an outline of your main responsibilities. Within the context of your contract of employment, the company may, within reason, request you undertake other tasks and duties as needs dictate.

Person Specification



Experience



Essential:

Experience working with young people.
Desirable:

Experience of working in a residential setting. Experience of counselling or mentoring young people.

Qualifications



Essential:

Level One 'Basic Awareness Safeguarding' trained. Level two 'Advanced Safeguarding for Designated Staff' trained.
Desirable:

EFL teaching certificate and/or experience. A first aid qualification. Sports coaching qualification.

Skills and Knowledge



Essential:

Strong communication and interpersonal skills. Confident use of basic Microsoft Office Products especially Excel.
Desirable:

Knowledge of the local area. Able to utilise different online tools and search engines effectively.

Personal Qualities



Ability to work as part of a team. Energy and enthusiasm.

Legal requirements



Essential:

Full right to work in the UK.

Safer Recruitment Checks



Essential:

Minimum of 2 reference checks. Enhanced DBS Check. Overseas Police Check (if applicable). Review of the applicant's online footprint and publicly accessible social media profiles, in line with statutory guidance for safer recruitment. We will seek to run Prohibited List Checks (if applicable)

Available Centres



You will need to attend management training prior to the start of your contract. Specific dates and times will be set closer to the time.

Bristol


Clifton College: 7th July - 18th August

Cheltenham


Dean Close School: 8th July - 19th August

Crewe


Cheshire Campus: 14th June - 9th August

Hatfield


Queenswood School: 6th July - 3rd August

London


King's College (Waterloo Campus): 6th July - 31st August

Queen Mary University London: 21st June - 23rd August

Manchester


Chetham's School: 6th July - 3rd August

Nantwich


Reaseheath College: 3rd July - 31st July

Portsmouth


University of Portsmouth: 1st July - 29th July

Reading


Queen Anne's School: 5th July - 9th August

Winchester


St Swithun's School: 13th July - 10th August

York


Bootham School: 5th July - 2nd August

Ready to inspire? Join Us!



Play a pivotal role in creating meaningful experiences for young learners. Inspire students and enrich lives. Help deliver a summer students will never forget.

Ready to inspire? Join Us!



Play a pivotal role in creating meaningful experiences for young learners. Inspire students and enrich lives. Help deliver a summer students will never forget.
Job Types: Full-time, Temporary, Fixed term contract
Contract length: 3 months

Pay: 717.25 per week

Benefits:

Canteen Discounted or free food
Work authorisation:

United Kingdom (required)
Work Location: In person

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Job Detail

  • Job Id
    JD4378507
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Full Time
  • Job Location
    Crewe, ENG, GB, United Kingdom
  • Education
    Not mentioned