Job Description

#

Job Advert

Mencap have an exciting opening for an experienced Welfare Officer. The focus of this role is to ensure the welfare and pastoral needs of learners on our Supported Internship are met.

The

Welfare Officer position i

s part time (12

hou

rs per week)

permanent

contract

. It will be based in the West Midlands with travel between Worcester, Staffordshire and Birmingham. Therefore a

driver for this role is an essential.

The successful Welfare Officer will work collaboratively with all colleagues across each programme to identify where additional welfare support is required for "at risk" learners. This is to ensure they have improved wellbeing, attendance and performance and are retained on their programme.



Learners on our programmes are based in many delivery sites across the country, so the capability to provide remote assistance is essential. We require some travel to our services as required.



This role will work chiefly with delivery colleagues to increase their skills and knowledge in this area. Do you have knowledge in Safeguarding, Prevent, "Keeping Children safe in Education"? In addition, this role will work also work directly with learners and their families, as required. This may be on a 1:1 basis or as part of group sessions within local services.

Do you have the key skills and essential experience?

Experience of dealing with mental health, safeguarding & prevent concerns Experience of providing pastoral care & support Experience of working with learners who have a learning disability, learning difficulty or autism Excellent communication skills and able to efficiently work with a range of internal and external stakeholders Knowledge of the issues facing young people statutory Safeguarding and Prevent Legislation Experience of working with young people in an education setting Well organised & self-motivated Experience to inspire learners and provide effective engagement and support strategies Training or qualifications relating to welfare/pastoral support would be desirable. For example, mental health first aid, designated safeguarding lead training, etc. Driver This is not an exhaustive list of the role or it's requirements, please read the full job description for more details.*

Why join Mencap?

At Mencap, we value our people and the passion they bring. You'll be joining a supportive, inclusive team where your work directly helps young people with SEND gain the confidence and skills to thrive in adult life.

Ready to make a difference?

If you're ready to help shape brighter futures through education, health and care planning, we'd love to hear from you.
Apply today with an up to date application and covering statement, to be part of something meaningful.

JOB ID: 34914


This vacancy closes on Monday 10th November 2025 and interviews will be held in person at our Birmingham office on Wednesday 19th November.
#

Benefits

Here at Mencap, we offer an impressive range of benefits designed to support and reward our employees to ensure that our teams feel valued and appreciated. Our benefits package offers 32 days of paid holiday (including bank holidays, pro rata), along with a range of perks such as discounts at leading high-street retailers, access to health cash plans, interest-free loans, and many more exciting offerings. For more details on what we have to offer, please see the attached document outlining all the fantastic benefits available to you as a member of our team!#

About Mencap

Our vision is for the UK to be the best place in the world for people with a learning disability to live happy and healthy lives. We're here to support people with a learning disability, their families and their carers. We fight for a kinder, fairer and more inclusive society for people with a learning disability to live in. At Mencap, everyone works with people with a learning disability either providing support or advice, or alongside one another as colleagues. Belonging at Mencap is for everyone, every day, everywhere. Everyone is expected to treat people well and make Mencap an inclusive organisation. Every day we grow and learn. It's okay to make mistakes but we learn from them and make changes Everywhere people will feel respected, valued, and safe to be themselves. We have Belonging network groups that meet online and are open to all colleagues. The groups include people who identify as Black and Asian, LGBTQIA+, disabled or with a long- term health condition, women, parents and carers, and their allies. We want to encourage everyone to apply to work at Mencap and we offer a variety of different contract types and working patterns. We're not looking for specific experience. It is your personality and values that will make you a great colleague. We will train and develop you to succeed in the role you're applying for.