Job Description

Details

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Reference number

440501

Salary

35,787 - 43,758
Pay award pending
A Civil Service Pension with an employer contribution of 28.97%
GBP

Job grade

Higher Executive Officer

Contract type

Permanent

Business area

ESTYN - Corporate Services

Type of role

Governance

Working pattern

Full-time

Number of jobs available

1

Contents

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Location About the job Benefits Things you need to know Apply and further information

Location

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Cardiff

About the job

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Job summary

We're looking for someone who brings clarity, organisation, and sound judgment to a role at the heart of our governance work. You'll enjoy working with colleagues across the organisation, helping them navigate processes, meet statutory responsibilities, and maintain high standards of transparency and compliance. This role suits someone who values accuracy, good relationships, and steady coordination across multiple priorities. If you're motivated by public service and keen to support strong governance that helps us operate effectively and responsibly, we'd be pleased to hear from you.

Job description

You will be responsible leading and supporting key initiatives across corporate and information governance, focusing on the day-to-day management of governance issues including our internal audit programme, Freedom of Information Act and Subject Access Requests, and feedback and complaints.

Key tasks include:
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Manage Estyn's internal audit programme, including the coordination of audit meetings, reports and progress against recommendations


o Work with senior managers and central services staff to produce and monitor Estyn's Annual Plan, and monitor Estyn's key performance indicators (KPIs) and management indicators (MIs)


o Manage the Feedback and Complaints process and guidance, co-ordinating timescales and responses and supporting managers


o Manage Information Governance arrangements including coordinating timescales and responses to Freedom of Information (FOIA) and Subject Access Requests (SAR) and updating or providing initial drafts of policies so the organisation remains compliant


o Active member and support for the Information and Data Governance Group (IDGG)


o Management of the translation services contract and the translation process and oversee daily translation requests


o Manage the Translation budget in accordance with organisational governance arrangements


o Work with colleagues across the organisation to produce and monitor Estyn's Environmental Report and Action Plan


o Produce relevant management reports for groups and committees


o Keep and maintain an accurate electronic filing system


o Monitor and evaluate the effectiveness of policies and adjust to meet evolving organisational needs


o Provide cover for the Manager of HMCI's Office during periods of absence and assistance during peaks in workload


o Attend relevant internal meetings and deputise for the Head of Governance where necessary


o Line management of Governance team members as required

Person specification

It is essential that you have:
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Experience or a commitment to develop in the areas of handling complaints and FOIA/SAR requests


o Excellent interpersonal and organisational skills


o Experience of partnering with colleagues across all levels to support service delivery


o Experience of managing a varied and high-volume workload and competing priorities to meet deadlines


o Excellent communication, literacy, numeracy, analytical and presentation skills


o Can maintain high levels of trust and confidentiality


o Proficiency in use of Microsoft packages


o The ability to work through the medium of Welsh



It is desirable that you have experience of drafting policies

Languages

Welsh

Behaviours

We'll assess you against these behaviours during the selection process:


Seeing the Big Picture Changing and Improving Making Effective Decisions Working Together Managing a Quality Service Delivering at Pace

Benefits

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Alongside your salary of 35,787, ESTYN contributes 10,367 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.
o Competitive salary and incremental points meaning that you will normally reach the maximum of the pay scale within two/three years of joining us.


o Generous holiday entitlement - 41 days away from work each year (made up of 31 days of annual leave, plus 10 public/privilege holidays (pro-rated for those who work part-time).


o Flexible working - We operate a flexi-time system, giving you the freedom to shape your working day in a way that suits you and meets business needs.


o Support for your wellbeing - We provide an hour of wellbeing time per week (pro-rated) for staff. We also provide an employee assistance programme, free annual health checks, seasonal flu jabs, a free eye care scheme and access to Health Insurance Plans through Civil Service Healthcare.


o Support for your family life - generous family friendly policies including maternity, paternity, adoption leave.


o Tax-free savings - Access to a cycle to work scheme.


o Special offers and discounts - Access to a range of discounts and exclusive offers through the Civil Service Social Club - Sports and Leisure, the Civil Service Motoring Association, the Civil Service Insurance Society and the Charity for Civil Servants.

Things you need to know

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Selection process details

This vacancy is using Success Profiles , and will assess your Behaviours, Ability and Experience.

The selection process includes:

A sift of applications:

The panel will consider all complete applications. The information you give us in your application is important in deciding whether we will invite you to the next selection stage. Candidates will be assessed at sift on all essential criteria as per the person specification. Desirable criteria will be assessed at sift where there is a strong field of candidates as a second stage after essential criteria have been considered.

Assessment and Interview:

Candidates invited to assessment and interview will again be assessed on their skills, experience and behaviours in relation to the person specification. The assessment will consist of a range of tasks relevant to the role as set out in the job description. At least one of these tasks will be in Welsh. Full details will be shared when candidates are invited to interview. The interview will consist of a panel interview. This will take place on

15 January

at Estyn's Office in Cardiff.



Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.
People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:


UK nationals nationals of the Republic of Ireland nationals of Commonwealth countries who have the right to work in the UK nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS) individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020 Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Further information on nationality requirements

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.



We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles .
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service Diversity and Inclusion Strategy .

Apply and further information

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Contact point for applicants

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Job contact :

Name : Cheryl Davies Email : cheryl.davies@estyn.gov.wales Telephone : 02920 446336
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Recruitment team

Email : recruitment@estyn.gov.wales

Further information

https://www.estyn.gov.wales/working-us/current-vacancies