Job Description

Contract Type:

Secondment (Fixed Term)

About

Autoglass

and

Laddaw

We're a recognised superbrand and we know where we're going. We're a business with direction and purpose and regardless of your role here, it's about us all making a difference with real care. We never stand still. We're relentless, innovative and ambitious, always looking to go further and improve, which creates a world where we need genuine and driven people to help us get there.

Making a Difference Together.

As a truly people focused business, we believe in promoting opportunities for all, welcoming people who share our passion for enabling exceptional customer experience. We'll support you with fantastic tools and training in an atmosphere that encourages idea contribution and collaboration working with warm, friendly and real people. If this sounds like somewhere you'll thrive, keep reading.


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3-month Fixed Term Contract

Bedford / Hybrid

28,688 pro rata

Full-time, Monday to Friday

Please note, we are aiming to hold interviews for this position in our Bedford office on Wednesday 24th September

The role will require you to liaise with technicians, field, DST and WFM teams, ensuring that all administrative duties and requests regarding the management of offline activity and hours are actioned and up to date.

Key Accountabilities

Act as a centralised first point of contact for Technicians & Operations managers for all enquiries about hours and time off requests to ensure that the resource plan is updated in a timely manner Manage relocations for field Technicians Administer and process change requests that affect productivity and efficiency within Salesforce Ensure all skill levels, time off requests, non-availabilities and roster amendments are up to date within Kronos and Salesforce to ensure the highest levels of accuracy Conduct housekeeping and system administration for all modules in the Kronos application, and using system knowledge and experience, identify system and process improvements Update and produce reports on a daily / weekly / monthly or as required basis - to ensure that technicians have the latest view of hours and holidays via PDA and that new starters have entitlements allocated to them Deal with Ad-hoc queries and perform administrative duties as required from all steps within the resource planning cycle

Skills and Experience

Strong administration and coordination experience Good MS Office knowledge and Excel skills Highly organised with good attention to detail
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Accessibility:

We make every effort to make our web presence accessible to all. Upon request and consistent with applicable laws, we'll provide reasonable accommodations to individuals who need assistance in the application/hiring process. For assistance, contact us at recruitment@belronuk.com.