Job Description

We have an exciting opportunity for an enthusiastic, confident, and motivated individual to join the wholesale services team as a Wholesale Finance Assistant.



Wessex Water operates in the Retail Water Market, supplying water and wastewater services to 29 retailers and over 100,000 non-household customers. You will be part of a small team responsible for the billing and collection of over 140m of revenue per annum.

What you'll do

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In this role, you will hold a variety of responsibilities, such as:


analysing settlement data generated from the Central Market Operating System (CMOS) calculating monthly credit requirements for retailers in line with the market codes monitoring and reconciling wholesale income for monthly reporting and audits generating sales invoices and debt collection investigating and resolving retailer queries through the non-household market communication system, The HUB calculation of allowances and refunds liaising with internal departments and external stakeholders such as Mosl and Ofwat.

What you'll need

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Ideally, you will have:


strong numeracy skills (essential) strong IT literacy in programs such as Excel and Outlook (essential) excellent communication skills a conscientious and methodical analytical approach the ability to work to tight deadlines, maintaining accuracy and attention to detail the ability to problem solve and present findings the ability to work using own initiative and as part of a team a minimum of A Levels or equivalent good customer service ethos and understanding of best customer service practices, and a commitment to excellence in services for both retailers and customers knowledge of the water industry is desirable experience using Agresso (not essential) an understanding of the market rules associated with the retail market would be helpful.

What you'll receive

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A combined pension contribution of up to 20%. Career progression and professional development opportunities. 25 days' holiday rising to 28 with length of service. The opportunity to buy up to ten days' holiday and sell up to five every year. A healthcare package that allows you to claim back healthcare costs. Life assurance of up to eight times your salary. A new electric car in exchange for part of your gross salary, subject to conditions. Cashback and discounts from more than 3,000 retailers. One paid volunteering day each year. Enhanced family leave and pay arrangements. An interactive health and wellbeing platform. Support from mental health first aiders. A 1,000 referral fee if you recommend someone to work for us.

Who we are

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YTL UK is part of the international YTL Group based in Kuala Lumpur. The UK companies include:


Wessex Water - one of the top-performing water and sewerage companies in England and Wales, serving 2.9 million people across the South West. YTL Developments - a major UK developer currently redeveloping a 350 acre former airfield into an award winning, exciting mix of houses, apartments, schools, commercial space, restaurants and hotels, to make a truly sustainable new community. YTL Construction UK - a top 20 UK contractor providing fully integrated services to infrastructure, residential, commercial, industry, energy and environmental sectors. YTL Arena - the development and operation of an entertainment complex that includes a 19,000 capacity arena, conferencing and exhibition space. Plus a number of other retail, environmental and specialist businesses.

Our people tell us that YTL UK is a great place to work, which is why so many of them stay with us! You will have a unique opportunity to develop and progress your career within such a diverse group.



We are passionate about diversity and inclusion - with that in mind, all applicants are welcome. We are delighted to have signed the Armed Forces Covenant and are a Disability Confident Employer.



If you require reasonable adjustments to be made during the recruitment process, please inform a member of our Recruitment team.