Job Description

Suffolk Primary Care is seeking a wholesale logistics assistant wanted to provide logistical, administrative and governance support to our Wholesale operations based at Combs Ford in Stowmarket.
You will work closely with our small wholesale team to ensure the everyday smooth operation, efficient order processing, inventory management and customer service. The role involves receiving, checking and handling (packing) of pharmaceutical products.
No previous experience in this role is required, however the role requires an individual who is motivated and keen to learn. This position will require good numeracy skills and basic knowledge of Excel and Word.
The successful applicant will be self-motivating and willing to accept new tasks and challenges as the wholesale operation grows. Accuracy and attention to detail are essential qualities.
The working hours required will be between 20-30 hours per week.
Main duties of the job

• Ensure that customer orders are received on schedule.
• Maintaining accurate and up to date records including purchase and sales ledger and stock control sheets.
• Work to despatch targets.
• Issue of invoices and checking of supplier/client statements.
• Manage stock control systems and reconciliation data.
• Check room temperatures are kept at agreed parameters and daily records maintained.
• Carry out wholesale activities in compliance with good distribution practice.
• Work closely with the manager to process wholesale orders, including associated administration such as entering orders onto system, credit control, managing returns, ensuring batch control and overseeing shipping.
• Oversee goods received; checking and recording.
• Oversee goods dispatched; including packing, checking and labelling.
• Record of financials through the raising of purchase orders, invoices and or credit notes.
• Ensure all business finance related information required is passed to the finance team.
• Manage returns and complaints received.
• Work within and keep up to date our business processes and standard operating procedures.
• Fully participate in business self-inspection on a monthly basis.
• Monitor licence holders eligibility to trade on a monthly basis.
• Undertake bone fides checks annually to verify the legitimacy of both suppliers and customers.
• Receive and act on MHRA alerts and product recalls.

About us
Suffolk Primary Care (SPC) is a forward-thinking partnership of GP surgeries across Suffolk. Our collaborative approach enables doctors and staff to share resources, ensuring the continued delivery of high-quality healthcare.
We are committed to equal employment opportunities and encourage applications from all qualified individuals.
Benefits of Working with SPC:
NHS Pension Scheme:

• Defined benefits scheme
• Life insurance
• Family benefits, including adult dependents & children's pensions
• Ill health benefits
• 23.7% employer contribution

Electric Car Salary Sacrifice Scheme:

• Low monthly payments, no deposit, no credit check
• Fully comprehensive insurance, servicing, tyres & breakdown cover
• Up to 2,000 annual SPC contribution (subject to conditions)

Flexible Working Arrangements:

• GP remote working options to accommodate personal commitments

Additional Benefits:

• Eye care vouchers
• Health service discounts, including a complimentary Blue Light Card for new starters
• Minimum 33 days annual leave (inclusive of bank holidays) for full-time employees, with enhancements for long service
• Enhanced maternity & paternity terms
• High street discounts via our online portal
• Salary sacrifice schemes for technology, homewares (Currys, John Lewis, Decathlon), cycling, and gym memberships

At SPC, we invest in our staffs professional growth and well-being, fostering a positive work environment that benefits both our team and the communities we serve.
Details
Date posted
09 September 2025
Pay scheme
Other
Salary
24,250 to 25,500 a year FTE
Contract
Permanent
Working pattern
Part-time
Reference number
28957
Job locations
Combs Lane
Combs Ford
Stowmarket
Suffolk
IP14 2SY
Job description
Job responsibilities
If you would like to find out more information about this role, please see the attached job specification. Job description
Job responsibilities
If you would like to find out more information about this role, please see the attached job specification.
Person Specification
Qualifications
Essential

• GCSE grade A to C in English and Maths.

Experience
Essential

• Customer care experience with the general public, both face-to-face over the phone.

Desirable

• Experience of working in a pharmaceutical or logistics setting.
• Awareness and understanding of MHRA.

Person Specification
Qualifications
Essential

• GCSE grade A to C in English and Maths.

Experience
Essential

• Customer care experience with the general public, both face-to-face over the phone.

Desirable

• Experience of working in a pharmaceutical or logistics setting.
• Awareness and understanding of MHRA.

Skills Required