Proactively managing and motivating the team and the shift, engaging colleagues to ensure the best performance
Manage the team to achieve targeted daily and weekly Key Performance Indicators
Ensure the department operates in line with all company and customer procedures and requirements relating to Health and Safety
Ensure processes and procedures are adhered to throughout the operation, with exceptional focus on health and safety
Encourage a culture of excellent customer service 'right first time' with the team
Ensure sufficient resource is available to meet performance expectations
Responsible for driving high levels of employee engagement
Work closely with the Transport team to ensure that all plans are adhered to
Ensure that any performance, conduct or capability issues are thoroughly investigated, and any required resulting actions are completed in a timely manner
The
Person:
An experienced manager/ supervisor with customer service focus within in a high volume, time critical warehouse environment
Energetic, resilient, and flexible
Experience with Warehouse Management Systems (Manhattan or similar)
Excellent PC skills including Microsoft Office programs
Excellent communication skills
Works well under tight deadlines with a keen eye for detail and a right first-time approach
Experience of Kronos time management and Oracle is an advantage
Experience with warehouse KPI management would be advantageous
Experience of setting up a brand-new site would be advantageous
Able to work shift work, including weekend working will be required
What do we offer?
We really value our people and offer a friendly, safety-first working environment and a competitive salary along with other benefits including company pension scheme, generous holidays, cycle to work scheme, share scheme, employee benefits online discount platform, onsite parking + much more
As a valued member of the team you will be rewarded with:
Competitive salary
First Aid, Health and Safety & Fire Marshall Training available
Free onsite parking
Uniform
Retail discounts
Pension scheme
Death in Service benefit
Healthcare Cash Plan
Cycle to Work Scheme
Wellbeing and benefits Portal
Our people are at the core of our business and what makes Wincanton great. That's why we provide significant opportunities for career progression, as well as training enrichment and multi-skilling, in a dynamic working environment.
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