Job Description

Window & Door Surveyor

Company:

QBD Ltd

Location:

Cheltenham (Office), Gloucestershire and surrounding areas (Sites)

Job Type:

Full-time

Salary:

40,000 - 50,000 per year

Reference ID:

Window & Door Surveyor

About QBD Ltd

With 35 years of excellence in the home improvement industry, QBD Ltd is a leading fenestration specialist serving high-end properties across Cheltenham, Gloucester, The Cotswolds, and surrounding areas. We pride ourselves on delivering premium quality windows, doors, and conservatories with exceptional customer service and craftsmanship.

Job Summary

We are seeking a dedicated and skilled Window and Door Surveyor to join our growing team. The ideal candidate will possess a strong work ethic, exceptional organisational skills, proficiency in computer systems, and excellent communication abilities. This role is critical to our operations, bridging the gap between client consultation and installation delivery.

You will be responsible for conducting site surveys, managing specifications, coordinating with clients and suppliers, and ensuring seamless project execution from measurement to installation.

Key Responsibilities Survey & Specification Management

Attend customer sites to accurately measure and survey for windows, doors, conservatories, and associated products

Agree on detailed specifications with customers, ensuring all requirements are captured

Obtain customer sign-off for all orders before processing

Work with various materials including uPVC, aluminium, timber, Ultraframe, Velfac, and Rationel products

Apply knowledge of building practices, regulations, and safety standards to all surveys

Order & Project Coordination

Produce accurate purchase orders and submit to relevant suppliers

Create comprehensive fitting sheets with clear instructions for installation teams

Create site specific RAMS

Coordinate with clients for approval and scheduling of installations

Liaise with the scheduling team to maintain and update the installation schedule to ensure efficient workflow

Assess & diagnose service calls as required

Client & System Management

Update and maintain the CRM system with accurate project information

Handle client enquiries and complaints in a professional, solution-focused manner

Represent QBD Ltd professionally at all times

Collaborate effectively with engineers, architects, and construction teams

Manage own schedule and appointments efficiently

Administration & Organisation

Maintain a neat and organised work environment

Ensure all documentation is completed accurately and filed appropriately

Demonstrate strong attention to detail and precision in all tasks

Requirements Essential

Experience:

Minimum 5 years' experience in window, door, conservatory, and glazed roof surveying

Product Knowledge:

Previous experience working with uPVC, aluminium, timber, Velfac, and Rationel products is preferred

Computer Skills:

Minimum 10 years' experience with computer systems and software

Driving Licence:

Valid UK driving licence

Technical Knowledge:

Understanding of building practices, regulations, and safety standards

Communication:

Excellent verbal and written communication skills

Organisation:

Exceptional organisational and time management abilities

Independence:

Ability to work independently and manage workload effectively

Preferred

Proficiency in computer-aided design (CAD) software

Experience with CRM systems

Knowledge of FENSA and TrustMark certification requirements

Personal Attributes

Strong work ethic and reliability

Commitment to delivering high-quality work

Professional demeanour and presentation

Strong attention to detail and precision

Problem-solving mindset

Customer-focused approach

Working Hours & Schedule

Schedule:

Monday to Friday, 7:30 AM to 5:00 PM

Flexibility:

Flexible schedule required to accommodate client site visits

Work Location:

Office-based in Cheltenham with regular site visits across Gloucestershire and surrounding areas

Compensation & Benefits Salary

Base Salary:

40,000 - 50,000 per year (dependent on experience)

Performance Bonus:

Additional performance-based bonus opportunities

Benefits Package

Company van

Company pension scheme

On-site parking

Private dental insurance

Private medical insurance

Office refreshments including cereal and various snacks

How to Apply

If you believe you meet the requirements for this position and are ready to join a well-established, professional team, please submit your CV and cover letter to:

Email:

lily@qbdltd.co.uk

Subject Line:

Window & Door Surveyor Application

Please include details of your relevant experience, particularly with fenestration products and surveying, and explain why you would be an excellent fit for QBD Ltd.

QBD Ltd

Unit 5 Church Farm, Church Rd, Leckhampton
Cheltenham, GL53 0QJ
Phone: 01242 530300
Website: www.qbdltd.co.uk

QBD Ltd is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job Type: Full-time

Pay: 40,000.00-50,000.00 per year

Benefits:

Company car Company pension On-site parking Private dental insurance Private medical insurance
Licence/Certification:

Driving Licence (required)
Work Location: In person

Reference ID: Window & Door Surveyor