Job Description

Location: Bermondsey Street, London

About Us:

Join our charming wine shop and bar located on the picturesque Bermondsey Street, where we pride ourselves on offering a diverse range of wines, fine spirits, premium cigars, and exquisite flowers from our sister company. We create a warm and inviting atmosphere for our guests, complete with open samples and personalised service.

Job Overview:

We are looking for a passionate and knowledgeable Shop Assistant to join our small team. In this role, you will be responsible for providing exceptional customer service, sharing your wine and spirits expertise, and ensuring a delightful shopping experience for our guests. As you'll often be working independently, confidence and strong communication skills are essential.

Key Responsibilities:

- Greet and assist customers with a warm, friendly demeanor.

- Provide expert advice and recommendations on our range of wines, spirits, cigars, and flowers.

- Offer samples to customers to enhance their shopping experience.

- Maintain a clean, well-organised, and visually appealing shop environment.

- Manage inventory and restock shelves as needed.

- Process transactions efficiently and accurately.

- Participate in weekly training sessions to enhance product knowledge and customer service skills.

- Uphold the high standards of customer service that set us apart from the competition.

Qualifications:

- Previous experience in retail or hospitality, in the food and beverage or wine industry.

- A passion for wine, spirits, and customer service.

- Strong communication and interpersonal skills.

- Confidence to work independently in a small team setting.

- Willingness to learn and grow through training and self-education.

- Flexibility to work on weekends as needed.

What We Offer:

- A warm and welcoming work environment in a beautiful location.

- Opportunities for growth and development through ongoing training. We have three sister locations on the same street.

- The chance to work with a passionate and knowledgeable team.

If you're ready to share your enthusiasm for wine and provide top-notch service to our guests, we would love to hear from you.

Job Type: Part-time

Pay: From 12.25 per hour

Additional pay:

Tips
Benefits:

Company pension Employee discount Store discount
Schedule:

Monday to Friday Weekend availability
Experience:

Wine knowledge: 2 years (required)
Work Location: In person

Reference ID: VineShopAssistant