Job Description

Wireless Installation Technician, IT Services

Are you a Wireless Installation Technician passionate about technology, teamwork, and delivering high-quality services?

Join our dynamic

IT Services

team at the University of Oxford and play a key role in expanding world-class wireless connectivity across our historic institution.

Location:

13 Banbury Road, Oxford, OX2 6NN

Salary:

35,681 - 41,636 per annum

Contract:

Full-time, Permanent

About Us

IT Services

is the central IT department supporting teaching, learning, and research across the University. Within IT Services, the

Managed Network Services team

delivers the infrastructure that keeps our staff, students, and researchers connected. As part of the Improving Wireless Rollout Programme, you'll be helping to ensure reliable and modern wireless access across our world-renowned facilities.

Spanning the historic streets of the "city of dreaming spires," the University of Oxford has been ranked the world's leading university for nine consecutive years. A place where centuries of tradition meet world-changing innovation, we offer you the chance to shape the future while working in an inspiring environment that promotes excellence. Here, you'll contribute to ground-breaking research that tackles global challenges - from advancing sustainability to pioneering healthcare solutions - and join a diverse, inclusive community that champions your wellbeing, development, and aspirations. Apply now to become part of our extraordinary legacy.

What We Offer

Working at the University of Oxford offers several exclusive benefits, such as:
38 days of annual leave (inclusive of public holidays) to support your wellbeing, with the option to purchase up to 10 extra days and additional leave after long service. One of the most generous family leave schemes in UK higher education, offering up to 26 weeks of full-pay maternity and adoption leave, plus 12 weeks of full-pay paternity/partner leave. A commitment to hybrid and flexible working to suit your lifestyle. An excellent contributory pension scheme. Affordable and sustainable commuting options, including a cycle loan scheme, discounted bus travel, and season ticket loans. Access to a vibrant community through our social, cultural, and sports clubs.

About the Role

As a Wireless Installation Technician, you'll be at the heart of delivering the University's Improving Wireless Rollout Programme. Working alongside the Installation Officer, you'll assist with planning, basic configuration, and installation of wireless infrastructure across University buildings. Your day-to-day activities will include preparing and labelling hardware, supporting third-party contractors with installations, carrying out wireless audits, and helping to ensure Wi-Fi access points are correctly installed and live. You'll also maintain accurate stock records, update our Wi-Fi platform (Juniper Mist), and respond to first-line support queries. This is a highly collaborative role where you'll liaise with University departments, suppliers, and IT colleagues to ensure installations are completed on time, on budget, and to requirements. You'll also deputise for the Installation Officer when needed and contribute ideas for continuous improvement to make the programme even more effective.

About You

To succeed in this role, you will have:
A good standard of education (minimum GCSEs or equivalent) and/or relevant experience in a technical support or installation role. The ability to work methodically and accurately in a busy technical environment. Good communication skills, both written and verbal, with the confidence to work with colleagues across departments and with external partners. A proactive, adaptable, and reliable approach, with the ability to work independently and as part of a team. Basic IT skills, including familiarity with networking concepts, and a willingness to learn and apply new technical processes.

Application Process

To apply, please upload:
A covering letter/supporting statement Your CV The details of two referees

The

closing date

for applications is

12 noon

on

Monday

20 October.

Interviews

will take place on week commencing

27 Octobe

r and will be held in person in central Oxford.