Job Description

Wembley High Technology College

Brent
29,000 - 29,565.02 per year

Job type:

Full Time, Maternity Cover

Start date:

02 November 2025

Apply by:

31 October 2025

Job overview

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Purpose of the role


This role provides key administrative and customer support to the North West London Teaching School Hub (NWLTSH) Initial Teacher Training programmes, currently delivered through Ambition Institute and Teach First. As the first point of contact for schools and teachers engaging on our programmes, this role involves managing communications, handling data and supporting event coordination. This role requires flexibility, adaptability, enthusiasm and a willingness to learn while supporting a dynamic team in a fast-paced environment.


Key Responsibilities


1. Customer Relations and Communications


Respond to enquiries: provide timely responses to requests via email, telephone and online platforms and escalating issues when necessary. You will develop knowledge of all programmes and respond with increasing independence. Mailing and event communications: send communications including mail merges using event schedules to anticipate needs. Collate information for weekly bulletins for programme participants and mentors.

2. Data Handling and Reporting


Maintaining accurate records: keep up-to-date mailing lists, databases and participant records. Data cross-referencing: ensure information is consistent and complete by cross-referencing data from multiple sources. GDPR compliance: handle all data in compliance with GDPR and privacy policies. Ensure confidentiality is always maintained.
3. Programme Delivery Support


Event coordination: assist with setting up events, including scheduling events, booking rooms, arranging refreshments, and processing invoices. Meeting setup and support: organise and host virtual meetings on Zoom and MS Teams, managing features such as polls and breakout groups. Administrative tasks: Support the team with day-to-day tasks like preparing documents, raising purchase orders, and making travel arrangements.

4. Recruitment and marketing


Manage the application portals to sift applicants to the programmes Organise and run assessment centres with applicants, headteachers and leaders; including all compliance and safer recruitment checks Implement "keeping warm" strategies to ensure all successful applicants remain engaged before their start date Organise and attend various recruitment and marketing events, this may include a Saturday

5. General requirements and Safeguarding


Commitment to inclusive practices: Uphold the inclusive ethos of equal opportunities, Team work: contribute to a collegiate team environment. Safeguarding: promote the welfare of course participants and to follow the child protection procedures adopted by Wembley Multi Academy Trust
Person Specification


Essential Qualifications and Experience


Qualification/Experience: ?

IT Proficiency: competence in Microsoft Office, especially Excel. Multitasking: ability to deal with a variety of simultaneous priorities and deliver results under pressure. Communication Skills: excellent written and oral communication skills with the ability to tailor communications for different audiences Organisational Skills: excellent administrative and organisational skills Self-Starter: proactive, flexible, willingness to learn, and able to work independently while showing initiative.
Desirable


Experience with programme delivery and event coordination Experience with a relevant sector body such as the TRA, an Appropriate Body, training provider or DfE Experience with databases
Personal Attributes


Energised by the fast-paced and creative environment Able to flex and adapt to new priorities with a "can do" attitude Relationship builder who enjoys working with a range of different stakeholders A professional, proactive, and friendly attitude who can also show discretion, sensitivity, and diplomacy Excellent accuracy and attention to detail and highly organised.

Recruiter contact:

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About

Wembley High Technology College

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Wembley High Technology College

East Lane, Wembley
Middlesex
HA0 3NT
United Kingdom

+44 20 8385 4800

Wembley High Technology College is a co-educational secondary academy based in North Wembley (Brent), for students aged 11 - 18. It is a part of the Wembley Multi Academy Trust and has an established reputation for a strong focus on academic excellence. Over the last five years we have been the highest-achieving non-denominational school in Brent.



Our mission is clear and simple: we provide a structured, disciplined working environment in which every student receives high-quality teaching and achieves his or her full potential. The School is first and foremost a learning community, which is reflected in its strong work ethic. There is a high standard of teaching across the curriculum with a particular focus on English, Mathematics and the Sciences. All students benefit from the use of state-of-the-art facilities across the science and technology disciplines, major investment in new facilities and resources, the best trained and qualified staff, and a culture of mutual respect.



Spiritual, moral, social and cultural provision sits alongside academic excellence at the heart of the School's ethos. We offer a broad and stimulating range of extra-curricular activities to support wider learning, and provide an education that enables our students to gain places at universities of their choice.

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