Job Description

The role involves providing holistic, trauma-informed support to women in custody or on probation, focusing on reducing reoffending through tailored interventions addressing various needs. St Giles Trust seeks empathetic, resilient individuals with relevant experience and values aligned to their mission of empowering disadvantaged individuals. Applications close on 26 January 2026.

Responsible to:

Footsteps Women's Service Team leader

Responsible for:

Delivering holistic and trauma informed support to women on probation and in custody.

Hours:

Full Time, 35 hours per week (flexible hours)

Grade:

Band 2

Location:

Northallerton or York

Holiday:

30 days + bank and statutory holidays (pro-rated if part time)

Salary:

24,000 per annum
Please note successful candidates should expect to be appointed at the starting point of the salary scale and consideration may be given to a higher salary depending on the experience of the individual.

Application Deadline:

Monday, 26th January 2026 at 9.00am

Interview date:

Monday 2nd February 2026




Please note this role requires Enhanced Adult DBS check

Vetting process will be in accordance with Cabinet Office Enhanced Level 1 Security and will also include Enhanced DBS check.

St Giles Trust is a Charity helping people facing severe disadvantage to find jobs, homes, and the right support they need. We help them to become positive contributors to local communities and wider society. We passionately believe everybody is capable of changing their lives. Our mission is we empower people to overcome injustices for themselves, their families and their local communities - we achieve this through offering support from someone who has been there. Our peer-led services form the backbone of our work.


You will be part of a multi-agency team providing person-centred support focusing on holistically addressing a range of issues faced by women involved in the Criminal Justice System. Referrals are received from National Probation Service. Support and interventions will focus on reducing re-offending behaviours by addressing the following issues: Accommodation; Social Inclusion; Finance, Benefit and Debt; Emotional Wellbeing; Education, Training and Employment; Dependency and Recovery; Family and Significant Others; and Lifestyle and Associates.

We positively encourage applications if you have previously worked on a client-led support project, have had personal adverse experiences such as homelessness, substance misuse, debt, involvement with gangs etc. This will include experience of the criminal justice system, having served a prison sentence. You will need to demonstrate how your lived experience supports your ability to carry out the role to the benefit of the clients we work with.

(1) Key Deliverables

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Providing person-centred, holistic, and trauma informed support to female adults serving a custodial sentence or a Community Order.

Completing trauma informed assessments and agreeing action planning in collaboration with service user based on prescribed outcomes. Delivering a range of interventions to service users which contribute towards achievement of prescribed outcomes including group work sessions where required. Developing and maintaining positive working relationships with external agencies including Probation, Prisons, partners, and others who will assist in achieving prescribed outcomes for service users. Working towards contractual targets and outcomes within agreed timescales and in line with specified quality standards. Using databases to record all activity relating to caseload ensuring all information is recorded within agreed deadlines. Providing updates and reports where required using a range of formats. Positively representing the St Giles Wise partnership in all external meetings including conferences, seminars, and other events. Proactively adopting a learning approach to the role, improving skills and knowledge to continue providing a high-quality service for service users.

(2) Person specification

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In your application form, please provide a written statement (maximum 1,000 words) showing how you meet the criteria outlined in the Person Specification. In your statement, please address the following three areas:

Experience, Knowledge & Qualifications

- Give examples of your professional and/or voluntary experience, highlighting how you meet the criteria.

Skills & Abilities

- Explain the skills you bring to this role and how you have applied them in practice.

Personal Qualities & Values

- Describe the personal attributes and values you would bring, including how you align with the values of St Giles.

Experience, Knowledge & Qualifications

Proven ability and experience as a caseworker delivering gender specific and trauma responsive interventions which support resettlement and rehabilitation of female adults in the criminal justice system whether in the community or in prisons. Experience of working with females and supporting them to achieve positive outcomes. Experience of engaging successfully with challenging people; for example people who have complex needs, people who are reluctant to discuss their needs, and people who are angry and confused. Experience in delivery of 1:1 coaching, including preparation and delivery of skills and learning. Experience in working with partner agencies either as part of a multi-agency team working towards common objectives or negotiating to establish links to further the aims of a project. To have a relevant qualification to a good standard (including any recognised qualification of 'A' Level standard or above in any aspect of social care, advice work, youth work etc) or be working towards one.

Alternatively, equivalent experience would be considered

Skills & Abilities

Ability to assess clients' needs and provide tailored, person-led support through action planning and interventions involving advice, guidance, advocacy, and coaching An ability to work sensitively with clients applying trauma informed strategies, actively listening and able to use a range of communication methods when providing information and support Ability to find innovative ways to work with service users to identify and find informed solutions to the challenges faced by them. Excellent verbal and written communication skills to ensure effective reporting and customer service. Strong IT skills including proven experience of using Word, Excel, and Outlook in a similar work environment. This includes ability to use online video communication platforms (e.g. Microsoft Teams, Zoom) Effective interpersonal and relationship building skills including ability to develop strong professional working relationships Ability to develop and maintain a workplace environment which is both safe, supportive, enabling your colleagues and service users to thrive. Ability to coach volunteers and facilitate their assistance in delivering interventions with service users Ability to calculate risk and implement safety procedures when engaging with service users in their home or public places. Ability to be a flexible and co-operative member of a team Ability to work resiliently under pressure, meet deadlines, work on own initiative and part of a team.

Personal Qualities

It is important to us to have kind, flexible, adaptable, and empathic individuals within the team. Therefore, your contribution to the organisation should be one that supports creating an inclusive and safe environment. You will consciously aim to use your position within the organisation for the enablement of others by creating a collaborative, empowering, respectful, and inspiring environment where people look forward to coming to work.


In addition, the success candidate will:

Pro-active and able to work under their own initiative. Commitment to consultative & collaborative ways of working. Commitment to and understanding of safeguarding and professional boundaries Respect for the values and ethos of St Giles Trust. Personal and professional integrity Positive attitude towards staff and our Peers Emotionally Resilient Drive, enthusiasm and determination to lead the team and strategy in order to deliver targets. Awareness of and commitment to equal opportunity and diversity practices and policies, and ability to promote diversity and treat colleagues and clients fairly and with respect.
Awareness of and commitment to working in line with the Trust's environmental and Sustainable Procurement policies and with environmental best practice generally.

Have an interest in and commitment to the long-term success and development of St Giles Be flexible and adaptable Act as a role model for the organisation with integrity and a demonstrable commitment to upholding professional standards Demonstrate passion and approach all work in an enthusiastic way

(3) About Us

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In St Giles, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, season ticket loan and much more.


We are an equity and inclusion-confident employer. We welcome all applications and we particularly encourage applications from people of the global majority (black, brown, multi-heritage) and those who identify as disabled, nonresponsive, or neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.


St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the for the vacancy.

Ready to Apply?

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1. Download the application form.
2. Complete the application form, including the personal statement in relation to the job description.
3. Once completed, please return it by email to humanresources@stgilestrust.org.uk. Please include the Job Title and Job Code in your email subject.
4. The deadline for this job application is

Monday, 26th January 2026 at 9.00am.

Application Form

This job description is a statement of requirements at the time of writing and is not contractual. It should not be seen as precluding future changes after appointment to this role.