Job Description

Job Category: Supervisor
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Discover yourself in Lewisham where what you do makes a difference to our vibrant and culturally diverse communities!
We have a rich history of welcoming people from all over the world and are proud to be recognised as the UK's first Borough of Sanctuary, for our work in championing the rights of refugees and migrants.
Introduction
Are you an experienced supervisor with a strong background in social housing repairs? Do you have a practical approach to solving problems and motivating teams? Are you passionate about delivering excellent service to residents and making a tangible difference in our community?
What's the role?
What's the role?
This role is responsible for supervising and coordinating voids and responsive repair works across our housing stock.
You'll lead and support a team of operatives and contractors to ensure repairs and void refurbishments are completed safely, to a high standard, and within agreed timescales.
You'll play a key part in monitoring quality, driving first-time fix rates, and resolving any day-to-day issues that arise on site.
Collaboration with colleagues, residents, and external partners will be essential in this fast-paced, resident-focused role.
What's in it for you?
Excellent training and development opportunities, plus a range of benefits including:

• Generous holiday allowance
• Local Government Pension scheme
• Flexible working and family friendly policies
• Season ticket and bicycle loans
• A range of staff discounts including local subsidised gym memberships
• Supportive staff networks

What we're looking for

• You'll be organised, practical, and proactive in managing repairs and void processes.
• Experience supervising repairs or voids in social housing is essential, with a clear understanding of health and safety and compliance.
• You'll have great people skills able to build strong relationships with operatives, residents, and contractors.
• A proven track record of delivering works on time and to a high standard.
• Strong IT and record-keeping skills are important.
• You'll have a commitment to excellent customer service and continuous improvement.

Location
The job is primarily based in Laurence House, Catford, London, SE6 4RU but we operate a hybrid approach where you will be required to work both in the office and from home on a regular basis.
Special conditions

• Relevant trade or supervisory qualification is required (HNC or equivalent qualification or experience. Level 2 diploma or equivalent e.g. NVQ in a maintenance trade)
• Some out-of-hours and weekend working may occasionally be required
• The job is subject to an Basic DBS check

The recruitment process is anonymous and we don't accept CV's.
- please read the guidance in this handbook when applying. It is essential that you complete the application fully and that your supporting statement covers how you meet each of the person specification criteria listed.
For an informal discussion about this job, please contact Zeba Campbell
Please click to view the and Person Specification.
Salary
52,269-54,360 per annum (PO4)
N.B: All appointments will be offered at the minimum spinal column point (SCP) for the grade of the role. The only exception to this will be when matching current salary (up to the maximum of the scale), which is subject to evidential proof.
Diversity
Lewisham Council is a Disability Confident employer. We welcome and encourage job applications of all abilities. If you require any reasonable adjustments in the application or interview, please contact the lead contact on this advert. We will make reasonable adjustments to make sure our disabled applicants and those with health conditions are supported throughout our recruitment process. We support the access to work scheme, further details are available at
The Council has a dedicated employment support service, , which offers Lewisham residents guidance in relation to applying for jobs. If you want to join Lewisham Works, please email and an advisor will be in touch with you.
The Council reserves the right to close adverts early if there is a large response.
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Skills Required