Job Description

Location:

Bridgend CF32 9PW (Hybrid Remote)

Job Type:

Full-Time, Permanent

Salary:

Up to 32,000 per year

Schedule:

Monday to Friday 8.30am - 5.00pm

Make a difference in the world of education and training - Join TSW Training!

Do you have an eye for detail, a passion for quality assurance, and experience in Work-Based Learning (WBL)? TSW Training is looking for a proactive and organised Quality Officer to join our award-winning team and support the quality and compliance of our WBL programmes.

With over 60 years of experience, TSW Training is one of Wales' leading training providers, committed to helping people and organisations grow and thrive. This is a fantastic opportunity to contribute to the success of our learners and ensure our programmes continue to meet the highest standards.

About the Role

As part of our Quality team, you'll play a key role in maintaining high standards across our apprenticeship and training delivery. You'll work closely with delivery teams, ensuring all programmes meet internal and external quality requirements. There will be an element of travel so a valid driving licence and access to a car will be a requirement. Your responsibilities will include:

Support the implementation of the

Quality Development Plan

and

annual quality planner

Coordinate and support the

self-assessment process

Conduct

internal quality audits

, evaluations, and improvement activities Support

teaching, learning and assessment evaluations

Coordinate and deliver

staff CPD

and qualification-based training Prepare for and support

external audits, quality evaluations, and inspections

Lead or contribute to

quality improvement projects

Manage the

quality observation programme

Coordinate learner and employer

feedback and surveys

Maintain

Awarding Body records

and compliance documentation Support

learners with additional learning needs

and act as

Deputy Safeguarding Officer

Promote best practice and ensure compliance with

GDPR, Health & Safety

, and

EWC standards

What We're Looking For:

We're looking for someone who's passionate about quality, thrives on organisation, and can work collaboratively across teams.

Essential:

Experience in

Work-Based Learning (WBL) administration or coordination

Knowledge of

Awarding Body centre requirements

Understanding of

Estyn expectations

for teaching and learning Excellent

organisational

,

IT

, and

digital literacy

skills Excellent attention to detail and report-writing ability Strong communication and interpersonal skills Good level of numeracy and written skills Relevant qualification (e.g.

Business Administration Level 3 or equivalent

) Must be registered with the

Education Workforce Council (EWC)

or willing to register Full right to work in the UK

Desirable:

Understanding of quality assurance frameworks in education and training Experience delivering or co-ordinating CPD and staff development activities Welsh language skills are an advantage

Why work with us?

At TSW Training, we value our people and invest in their growth. You'll be joining a

supportive, forward-thinking team

that puts learners first and supports staff development.

Employee benefits include:

At TSW, our employees have access to several great benefits, including:

28 days annual leave plus 8 days bank holidays (36 days in total) Hybrid remote working Free on-site parking Casual dress code Company pension scheme Sick pay Health and wellbeing programme Enhanced maternity and paternity leave Bereavement leave Company events Professional development opportunities Travel expenses covered for work-related travel Employee Mental Health First Aider.

Additional Information:

A

DBS check

and

EWC registration

will be required prior to employment Applicants must have the right to work in the UK Full-time, permanent role - 37.5 hours per week

Ready to Support Quality Learning and make a difference?

If you're passionate about educational quality, love improving systems, and want to make a meaningful difference, we'd love to hear from you! -- this could be your next step. Apply now and help us continue delivering excellence in training across Wales!

TSW Training is committed to safeguarding and promoting the welfare of children and vulnerable adults and expect all our staff to share this commitment. This role involves regulated activity with children/vulnerable adults and is therefore exempt from the Rehabilitation of Offenders Act 1974. All convictions, cautions, and warnings, including those considered spent, must be declared. The successful candidate will be required to undergo an Enhanced DBS check and register with Education Workforce Council (EWC) before employment can commence. "A criminal record will not necessarily be a bar to obtaining a position with us. We assess each case on its merits, in line with our recruitment policy and applicable legislation."

Applicants must be eligible to work in the UK; we do not sponsor work permits. Work permits from other organisations are unacceptable as proof of right to work in the UK.

TSW operates as an equal opportunity's employer, we welcome applicants from all backgrounds and ensure equal opportunities inclusive of gender, ethnicity, disability, or other protected characteristics. We encourage applicants to disclose any needs for reasonable adjustments during the recruitment process or in their role to help create an inclusive workplace.

Applications are reviewed and shortlisted on a rolling basis; we reserve the right to interview, appoint and close adverts. Should you not hear from us 4 weeks after application, please assume that your application was not successful on this occasion.

Job Types: Full-time, Permanent

Pay: Up to 32,000.00 per year

Benefits:

Bereavement leave Casual dress Company pension Discounted or free food Enhanced maternity leave Enhanced paternity leave Free parking Health & wellbeing programme On-site parking Sick pay Work from home
Application question(s):

Do you have knowledge of Awarding Body centre requirements Do you have an understanding of Estyn expectations for teaching and learning Do you have a qualification in Business Administration - level 3 (or equivalent)
Experience:

Work Based Learning: 1 year (preferred)
Language:

Welsh (preferred)
Licence/Certification:

Driving Licence and access to a car (required)
Work authorisation:

United Kingdom (required)
Work Location: Hybrid remote in Bridgend CF32 9PW