Job Description

The Opportunity

Are you a skilled claims professional ready to make a meaningful impact in workers' compensation management? As a Workers' Compensation Claims Advisor at M3, you'll serve as a trusted specialist providing expert claims support and consultation to our Property & Casualty Division. This role offers an exciting opportunity to work directly with clients and carriers, developing cost containment strategies while supporting client safety and risk management efforts in a dynamic, multi-state environment.

How You Will Make an Impact

Serve as the agency's go-to specialist for workers' compensation claims resolution and scheduled reviews across multiple states Provide expert claims management assistance and direction to both internal teams and external clients Lead and participate in Risk Analysis Report discussions with Client Executives, proactively managing performance metrics Counsel clients and claimants on their responsibilities and options, ensuring clear understanding of the claims process Facilitate claims review meetings by preparing comprehensive data analysis and maintaining strong carrier relationships Collaborate on dispute mediation and provide innovative solutions for complex claims situations Develop cost containment strategies that directly impact client operations and retention Maintain positive relationships with clients, carriers, and internal staff through exceptional service delivery

What You Will Need to Succeed

Bachelor's degree in risk management, business, or related field preferred Minimum 3 years of workers' compensation claims handling experience in multi-line P&C insurance Property and Casualty License required or willing to obtain upon hire; valid driver's license required Insurance designations (CIC, AIC, CPCU, CFPS, CISR) preferred but not required Exceptional communication skills with ability to present to executives and front-line employees Strong analytical abilities and proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) Demonstrated expertise in customer service, problem-solving, and relationship building Ability to work standard business hours (8am-5pm) Monday through Friday with occasional travel (10%) Experience with multi-state jurisdictional laws and claims processes preferred

Join Us

Your role at M3 won't be about the boundaries presented in a job description - it's about the possibilities that you can envision once you walk through the doors on your first day. We're looking for people ready to take control of their career and excited to make a real impact with their position.

Who We Are

As an insurance broker, M3 helps you manage risk, purchase insurance, and provide benefits to your employees. We partner with clients on everything from property & casualty and employee benefits to personal lines, executive benefits, and employer-sponsored retirement plans. And, we're privately owned and independent which means we're doing what's best for our clients - not what's best for Wall Street or private equity.

What Draws People to M3

Autonomy-- Being able to work towards a common goal, but how you get there is an open book.



Immediate Impact-- Every M3er can make an impact, from day one in any role.



Powered by Team-- Be a part of a close-knit group of team members with whom you build trust and share responsibility.



People-- Every M3er is unique in their own way, M3 is a collection of unique achievers.



At M3 Insurance experience the best of both worlds with our dynamic flexible work environment. Enjoy the flexibility to work remotely periodically while still fostering collaboration and innovation in-person in our office spaces. We prioritize work-life balance and empower our employees to thrive in a supportive and inclusive atmosphere.

Benefits as an M3er

Joining the M3 team means gaining access to a host of exceptional benefits and perks. Our benefits package is continuously evolving to cater to the needs of our team members. From flexible time-off and paid parental leave to employee appreciation events and volunteering opportunities, we prioritize the well-being and satisfaction of our employees. Additionally, our profit-sharing program ensures that every member of our team shares in the success of our organization. These enticing benefits showcase our commitment to nurturing and retaining top talent within our organization.

Diversity, Equity & Inclusion

M3 is building a culture focused on learning and progression, where M3ers are empowered by education, inclusive conversations, and real action that supports the future we envision.

Equal Employment Opportunity

M3 is committed to providing equal employment opportunity for all qualified individuals regardless of their age, sex, color, race, creed, national origin or ancestry, religion, marital status, military status, sexual orientation, disability/handicap, family responsibilities, non-relevant arrest or conviction records, or any other basis protected by law. In addition, we are committed to fully observing all relevant non-discrimination laws, including those regarding veterans' status, and will make reasonable accommodations for otherwise qualified individuals as appropriate.



This commitment is reflected in all M3's practices and policies regarding hiring, training, promotions, transfers, rates of pay, and layoff, as well as in all forms of compensation, granting leaves of absence and in any other conditions of employment. All matters relating to employment are based upon ability to perform the job.



In the best interests of M3 and all of its employees, every employee is to make every effort to avoid bias or prejudice in the workplace with regard to the above categories.


Qualifications


Education

Preferred

Bachelors or better.
Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.