Job Description

An opportunity has arisen within the Trust's Employee Services Department for a Workforce Officer. You will be part of a busy butfriendly team striving to provide the highest quality service to its customers. As part of the Workforce team, you will be responsible for the accurate recording of personal and contractual information for employees of the organisation.Your main responsibility will be to ensure that all relevant administrative systems are maintained in a timely and accurate manner, providinghelpdesk support and training and ensuring that all relevant processes are carried out in line with Trust policies.You will use the Electronic Staff Record (ESR), e-mail systems and other HR systems to provide timely and accurate provision of workforce information in line with agreed organisation requirements.
Main duties of the job
Main duties of the jobo To input staff information received from wards and departments via the Trust online forms into the Electronic Staff Record system(ESR), in accordance with NHS terms and conditions including new starter information, staff post changes, leaver information, changes of personal details, in a timely manner.o Have understanding of Trust policies and work closely with the Payroll team on statutory legislation.o Liaise with managers, employees and HR advisors and other sections in the department to provide support and advice and clarificationof data, escalating issues to the Workforce Team Leader as appropriate.o Prioritise own workload and that of the Workforce Apprentice to meet pay affecting deadlines.o Provide customer focussed helpdesk support which may include email, telephone, face to face meetings.
About us
We hold a unique position in the Stockport community as the provider of healthcare and we are one of its largest employers.
We believe that the best organisations are those that reflect the communities they serve. We are therefore seeking to improve the diversity of our workforce to make it truly representative of our local population.
We actively encourage applications irrespective of race, age, disability, sex, gender reassignment, gender identity or expression, sexual orientation, religion or belief, marriage & civil partnership, or pregnancy or maternity. Recognising those communities that are underrepresented within our workforce, we would particularly welcome applications from you.
If you require support with your application please contact a member of the recruitment team, who can discuss alternative application methods.
We recognise that flexible working is important. We take requests for flexible working seriously, consider any request we receive and try to work with you, so we can explore if your request may fit with the needs of the service.
Benefits we offer to you:

• Between 27-33 days of annual leave plus bank holidays
• NHS pension scheme membership
• Salary sacrifice schemes for lease cars, home electronics and more, to make your salary go further
• NHS Staff discounts
• Cycle to work scheme
• Salary finance - for loans, savings, budget planning and tips on managing debt
• Stockport Credit Union- for local financial advice

Details
Date posted
18 November 2025
Pay scheme
Agenda for change
Band
Band 3
Salary
24,937 to 26,598 a year per annum
Contract
Fixed term
Duration
12 months
Working pattern
Full-time, Part-time, Flexible working, Home or remote working
Reference number
362-A-25-7576643
Job locations
HR, First Floor, Aspen House
Stepping Hill Hospital
Stockport
SK2 7JE
Job description
Job responsibilities
Work within the Employee Services Department to provide administrative support to the ESR teams. To liaise with wards and departments acrossthe Trust to input information into the HR computerised database (ESR). Provide admin support to the Workforce team using Outlook andExcel,. You will be customer focused and able to provide all aspects of administration duties including covering work colleagues as required.
Please Check attached.
Important Notice on Visa Sponsorship Eligibility
Please note that whilst the trust does offer sponsorship this role is unfortunately not eligible for visa sponsorship under the UK Skilled Worker visa route. This is due to the position not meeting the minimum salary threshold of 41,700 per annum and/or the required skill level set by UK Visas and Immigration.
We appreciate your interest in this opportunity and encourage applications from candidates who already have the right to work in the UK.
The Trust is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment and promote safeguarding by implementing the Trusts policies and procedures, acting promptly on concerns, communicating effectively and sharing information appropriately. Job description
Job responsibilities
Work within the Employee Services Department to provide administrative support to the ESR teams. To liaise with wards and departments acrossthe Trust to input information into the HR computerised database (ESR). Provide admin support to the Workforce team using Outlook andExcel,. You will be customer focused and able to provide all aspects of administration duties including covering work colleagues as required.
Please Check attached.
Important Notice on Visa Sponsorship Eligibility
Please note that whilst the trust does offer sponsorship this role is unfortunately not eligible for visa sponsorship under the UK Skilled Worker visa route. This is due to the position not meeting the minimum salary threshold of 41,700 per annum and/or the required skill level set by UK Visas and Immigration.
We appreciate your interest in this opportunity and encourage applications from candidates who already have the right to work in the UK.
The Trust is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment and promote safeguarding by implementing the Trusts policies and procedures, acting promptly on concerns, communicating effectively and sharing information appropriately.
Person Specification
Education & Qualifications
Essential

• Good educational background

Desirable

• Maths & English GCSE or equivalent

Knowledge
Essential

• Previous use/knowledge of Office products
• ESR knowledge / experience
• Knowledge of NHS T&Cs

Experience
Essential

• Previous experience in admin role
• Experience of a customer service environment and following procedures

Desirable

• Helpdesk support

Skills
Essential

• IT & Spreadsheet Skills
• Accurate / attention to detail
• Motivation / working to deadlines

Person Specification
Education & Qualifications
Essential

• Good educational background

Desirable

• Maths & English GCSE or equivalent

Knowledge
Essential

• Previous use/knowledge of Office products
• ESR knowledge / experience
• Knowledge of NHS T&Cs

Experience
Essential

• Previous experience in admin role
• Experience of a customer service environment and following procedures

Desirable

• Helpdesk support

Skills
Essential

• IT & Spreadsheet Skills
• Accurate / attention to detail
• Motivation / working to deadlines

Skills Required