Customer Service Rep Sales And Inbound Customer Service Brighton Sussex

1 - Year    Brighton, United Kingdom
9/10 Jew Street, United Kingdom

Job Description

Customer Service Rep - Sales and Inbound Customer Service BRIGHTON SUSSEX
About the Opportunity: Energetic Customer Care Telephone, Email & EChat Agents are needed for our client's contact centre in central Brighton, Sussex. Agents will accept inbound calls & will assist customers with inquiries & applications
Work schedule: 5-day work week
Shifts: 9:00am-5:00pm Monday to Friday
Core Responsibilities:
• Respond to customer inquiries  
• Answer inquiries knowledgeable & process applications
• De-escalate & resolve customer complaints
• Update & document customer information & interaction in the database
• Ability to work in a fast paced, call centre environment
• Must possess an outgoing personality & have the ability to build rapport quickly to resolve customer questions &/or needs
• Exceptional communication skills, professional phone etiquette & efficient computer skills required!
• Must have good data entry & experience navigating multiple screens
• Must be able to type min. 30wpm
• Must be able to pass WORKING RECRUITMENT LTD pre-employment screenings
Education and Experience
• Qualified candidates must have A University Degree or equivalent
• Minimum of 6 mos. call centre experience.
Interested parties please contact WORKING RECRUITMENT LTD
Target Skill Sets: #CallCentre #CustomerServices #ContactCentre #Inbound #CustomerCareAgent
To be considered for future jobs through Working Recruitment LTD please follow Working Recruitment LTD on Facebook, Twitter, Instagram & our LinkedIn pages to be informed of immediate vacancies openings

Skills Required

Beware of fraud agents! do not pay money to get a job will not be responsible for any payment made to a third-party. All Terms of Use are applicable.

Job Detail

  • Job Id
  • Industry
  • Total Positions
  • Job Type:
    Full Time
  • Salary:
  • Employment Status
  • Job Location
    Brighton, United Kingdom
  • Education
    Any Graduate
  • Experience
    1 - Year
  • Apply By
    Mar 27, 2021
  • Job Posting Date
    Nov 27, 2020