Inbound Call Centre Customer Associate
Working Recruitment LTD – BRIGHTON SUSSEX
: WORKING RECRUITMENT LTD are seeking skilled customer service telephone professionals to Work on a Customer Associate team who can advise & advocate for our client’s most important needs.
Customer Associates are telephone professionals who work in a call centre & understand that being there for our customers is our number one priority.
Customer Associate Key duties:
• Taking Inbound calls.
• Working in a fast-paced, changing environment that requires accuracy, multi-tasking & communicating in an efficient manner.
• Working in a collaborative environment with a team of professional preferred customer associate agents & managers in a call centre.
• Communicating with clients throughout the entire shift with structured breaks.
• Navigating multiple computer systems while interacting with the caller.
• Listening to, understanding & providing needs-based customer service for our client’s customer base.
WORKING RECRUITMENT LTD offer:
• Get fully paid training & on-the-job support from managers who are invested in your success. You will receive in-depth classroom training, including side-by side-live call handling & continued on-the-job training &coaching.
• Learn about core services & ethos of Working Recruitment LTD’s client. Understand which services will work best for the customer throughout the relationship & how to uncover their needs using best in class tools & resources.
• Opportunity for advancement with structured career development paths.
Apply today to Working Recruitment LTD with your CV, LinkedIn public profile URL and cover letter
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