Inbound Call Centre Customer Associate

1 - Year    Brighton, United Kingdom
9/10 Jew Street, United Kingdom

Job Description

Inbound Call Centre Customer Associate
Working Recruitment LTD – BRIGHTON SUSSEX
: WORKING RECRUITMENT LTD are seeking skilled customer service telephone professionals to Work on a Customer Associate team who can advise & advocate for our client’s most important needs.
Customer Associates are telephone professionals who work in a call centre & understand that being there for our customers is our number one priority.
Customer Associate Key duties:
• Taking Inbound calls.
• Working in a fast-paced, changing environment that requires accuracy, multi-tasking & communicating in an efficient manner.
• Working in a collaborative environment with a team of professional preferred customer associate agents & managers in a call centre.
• Communicating with clients throughout the entire shift with structured breaks.
• Navigating multiple computer systems while interacting with the caller.
• Listening to, understanding & providing needs-based customer service for our client’s customer base.
• Get fully paid training & on-the-job support from managers who are invested in your success. You will receive in-depth classroom training, including side-by side-live call handling & continued on-the-job training &coaching.
• Learn about core services & ethos of Working Recruitment LTD’s client. Understand which services will work best for the customer throughout the relationship & how to uncover their needs using best in class tools & resources.
• Opportunity for advancement with structured career development paths.
Apply today to Working Recruitment LTD with your CV, LinkedIn public profile URL and cover letter
To be considered for future jobs through Working Recruitment LTD please follow Working Recruitment LTD on Facebook, Twitter, Instagram & our LinkedIn pages to be informed of immediate vacancies openings

Skills Required

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Job Detail

  • Job Id
  • Industry
  • Total Positions
  • Job Type:
    Full Time
  • Salary:
  • Employment Status
  • Job Location
    Brighton, United Kingdom
  • Education
    Any Graduate
  • Experience
    1 - Year
  • Apply By
    Apr 14, 2021
  • Job Posting Date
    Dec 14, 2020