Job Description

Workshop & Counter Assistant

With continued growth within the company, an exciting opportunity has arisen for a workshop/counter assistant. The right candidate will support the team with the company's growth plans for our workshop, showroom, and e-commerce website.

As a workshop/counter assistant, you will be confident, engaging, and committed to supporting the team.

This is a permanent position with a well-established family-owned garden machinery company.

The right candidate will be trained on the company's modern operating systems.

Key Responsibilities:

Liaison with our customers via telephone, email, online chat, and in our showroom Looking up and finding parts for customers and mechanics in the workshop Booking in machinery and arranging customers' machines to be delivered back. Ability to deliver back machines if needed - experience driving a LWB van will be required. Good product knowledge for products we sell, and the ability to find the right machine to suit the customer's needs. Creating invoices and taking payments from customers (cash, cheque or card) Arranging supplies for our workshop and grounds maintenance department Processing online orders and despatching orders Help organize daily workshop jobs and perform quality control on completed ones.

The Successful Applicant:

Strong administrative skills, including data entry, filing, and email correspondence Strong organizational and planning skills Good attention to detail and accuracy Excellent written and verbal communication The ability to work under pressure and to deadlines Experienced in using Microsoft Office, especially Excel, Outlook & Word To be able to work well as part of the team and maintain a positive attitude Ability to communicate effectively and to operate as part of a team
This is a warehouse and office-based role.

Start Date: Immediate, but subject to successful candidates' notice period

Hours: Monday-Friday 9am-5pm

Job Types: Part-time, Permanent

Pay: From 12.21 per hour

Expected hours: 22.50 per week

Benefits:

Employee discount On-site parking Store discount
Schedule:

8 hour shift Monday to Friday
Experience:

Heavy lifting: 5 years (required) Microsoft Office: 5 years (required) Garden Machinery: 2 years (preferred) Driving LWB Van: 2 years (required)
Licence/Certification:

Driving Licence (required)
Work Location: In person