Job Description

As a

Workshop sales executive

, your primary responsibility is to maximize revenue from each customer visit by identifying and recommending value-added services, parts, and accessories. You will work closely with technicians, service advisors, and customers to offer tailored solutions that improve vehicle performance, longevity, and customer satisfaction.

Key Responsibilities:

Identify upselling opportunities during vehicle service appointments utilising video technology. Proactively convert insurance repair and retail repair requests . Recommend additional services based on inspection reports and vehicle history. Clearly explain the value, benefits, and urgency of recommended services to customers. Collaborate with workshop staff to ensure timely execution of upsold jobs. Maintain up-to-date knowledge of available products, service packages, and seasonal promotions. Achieve monthly upsell targets and contribute to overall workshop revenue. Follow up with customers regarding deferred work and service reminders. Ensure a high level of customer satisfaction and trust in all upselling activities. Accurately document upsold items in the job card and CRM system.

Requirements:

Minimum 1-2 years of experience in sales or workshop service environment. Knowledge of Leisure vehicles / automotive systems and service procedures Excellent communication and persuasion skills. Customer-oriented mindset with a professional demeanour. Ability to multitask and work in a fast-paced workshop environment.

Key Skills:

Upselling / Cross-selling Customer Relationship Management Technical Understanding Negotiation Team Collaboration Problem Solving
Basic salary is between 25,000 and 27,000 a year, plus commission payments for retail sales targets achieved.

Job Type: Full-time

Pay: 25,000.00-27,000.00 per year

Benefits:

Company events Employee discount On-site parking Store discount
Work Location: In person

Application deadline: 30/07/2025