Job Description

Job Advert

Workshop Supervisor (Mercedes-Benz)

Rygor Auto, Heathrow Passenger Car


Up to 20.00 per hour DOE. OTE up to 46,600. Overtime paid at time and a half.

40 hours, 08:00-17:00, Monday to Friday 1 in 4 Saturdays.


If you are looking to work with the UK's largest Mercedes-Benz commercial vehicle dealership, which has been announced as a Great Place to Work for three years running, look no further!


Rugor are looking for an experienced and qualified Workshop Supervisor to join their brilliant team at their new Mercedes-Benz aftersales dealership in Heathrow. As a Workshop Supervisor, your role will be to oversee the workshop, working closely with the workshop manager, to keep your customers' vehicles on the road, via quality, safe and compliant maintenance. The right candidate will be able to deliver an exceptional service of the highest quality.


You will spend approximately 70% of your time on hands-on, productive work and 30% supervising and leading the team of technicians.


Being part of their team is about being experts in what they do. They are committed to investing in your career and skill set, so when you join their technical team, you will benefit from an annual appraisal and comprehensive, ongoing training

Day to day, you will be:

Performing major and minor repairs to Mercedes-Benz vehicles. Carrying out quality checks on vehicles. Assisting technicians as required. Driving efficiency and performance. Performing regular inspection and general preventive maintenance services. Maintaining inventory in the workshop and ensuring cleanliness from oil spills and dust. Working with repair teams to help diagnose and plan repairs for the vehicles. Maintaining records of vehicles that have been repaired, using all appropriate modules of Keyloop/Kerridge. Completing relevant documentation and paperwork as required and providing warranty claims or escalating them to higher management. Carry out wheel alignment and tyre fitting. Complete customer documentation while working to agreed time scales.
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Skills & Behaviours Required for this Role:

Qualification -

You will need to be level 3 (NVQ or City and Guilds or IMI Qualification) in HGV Vehicle Repair and maintenance.

Benefits for you

An extra day off for your Birthday 23 days of annual leave per year PLUS Bank Holidays Four times the death in service benefit Branded uniform and boot allowance Working for Motor Trader's 'Employer of the Year'. Working for an official Great Place to Work(TM)? and UK Best Workplace. Working for a Best UK Workplace for Wellbeing and Development. Awarded Armed Forces Covenant Silver Award (RLS) Working with our award-winning team - we are Motor Trader's CV Employer of the Year and won silver at the internal communication and engagement awards for our new starter onboarding process. Recipients of the Silver Award under the Armed Forces Covenant Awarded Armed Forces Covenant Silver Award (RLS) Working with our award-winning team - we are Motor Trader's CV Employer of the Year and won silver at the internal communication and engagement awards for our new starter onboarding process. Auto-enrolment pension. Self-development journal Rygor Group Ranked 101 in SW Business Insider's Top 500 Companies Enhanced Maternity and Paternity pay policies. Access to our wellness programme and Employee Assistance Programmes, including WeCare from Canada Life (EAP and 24HR Online GP access and second Medical Opinion). Mental Health First Aiders. Reward and recognition programmes, including our annual Rygor Group Awards and opportunities to attend the Rygor Wembley box as a celebration of your hard work and dedication. Annual appraisals programme and progression opportunities. Manufacturer training and access to our in-house training. Long service recognition and annual leave increase after 5 years' service. Branded uniform Charities of the Year programme, Army Sport sponsors and community engagement initiatives

About Rygor Group

Rygor are an award-winning, multi-franchise Dealer Group with branches across England, offering extensive coverage for customers throughout the M5, M4 and M42 corridors. The business has gone from strength to strength in recent years, with significant investment in site renovations nationwide and exciting expansions, including the launch of a brand-new Mercedes-Benz Passenger Car Aftersales facility in 2024.


Their commitment to excellence has earned them multiple industry and network awards, and in 2025, they were proud to be named Employer of the Year at the prestigious Motor Trader Awards. They also received the Silver award for their onboarding experience at the ICE awards, meaning that if you're considering a new career with Rygor, you can be confident you'll receive an award-winning induction and support from day one.


They are officially a Great Place to Work(TM) (multiple years running), and their company culture truly reflects their core values: Rewarding, Reliable, and Respectful. Exceptional customer service is at the heart of what they do and so is creating an environment where their team can thrive.


Rygor Group comprises a diverse collection of UK automotive businesses, with a primary focus on trucks, vans, coaches, passenger cars, armoured vehicles, body repairs and coachbuilding. Through the hard work of their team members, they have secured their position as one of the UK's top automotive Groups, with a turnover of circa 300m a year.

Our Process

When applying, please include a full current CV. We will be in touch to advise if your application will be progressed through to the next stage. The Riverside Resourcing & Consultancy recruitment process reflects our obligations under relevant UK legislation. Whilst all applications are carefully considered, we are only able to progress applications from candidates who have the right to work in the United Kingdom.

Managing your data

We care about your personal data. The General Data Protection Regulation provides you with more control, and by applying to us, we consider this to be an agreement to process your personal data in support of our recruitment and selection process. Your application data is held within our secure applicant tracking system through hireful - you will be given access to a candidate zone in this system where you can monitor and manage your application and see status updates. We will communicate with you, by email or phone, throughout the recruitment process so that we can keep you updated and inform you of your application progress.