Job Description

Job description
Worldwide Sales Consultant
Are you passionate about travel, sales, and delivering world-class customer service? Join our dynamic in-house tour operator team as a Worldwide Sales Consultant. We are a leading B2B Tour Operator, handling inbound calls from across Hays Travel & beyond.
About the Role:
As a Sales Consultant, you'll specialise in creating tailor-made holiday packages for our trade partners. You'll be responsible for crafting and selling bespoke, authentic travel arrangements that include:

• Flights
• Hotels
• Transfers
• Rail
• Attractions & more

This is a business-to-business (B2B) role where your ability to build relationships and offer exceptional service to our valued travel partners will be key to your success.
What You'll Be Doing:

• Selling package holidays to travel agents
• Answering incoming calls in a timely manner & to a high standard
• Handling inbound enquiries and converting them into bookings
• Creating bespoke holiday itineraries based on client needs
• Providing outstanding customer service and support
• Meeting and exceeding personal and team sales targets
• Attending relevant training to improve knowledge & skills

What We're Looking For:

• Confident, passionate, and motivated individuals
• Minimum 1 year Travel experience
• Excellent communication and relationship-building skills
• A strong customer service focus - our agent partners are at the heart of everything we do
• A team player with the drive to succeed in a fast-paced environment

Why Join Us?

• Be part of a multi-award-winning team
• Work in a supportive, fun, and fast-paced environment
• Access to exclusive industry benefits and travel opportunities
• Ongoing training and career development
• Competitive Bonus Scheme
• Opportunities to attend overseas educational trips
• Millionaires' Club for top sellers
• Exclusive Golden Ticket event

If you're ready to combine your love of travel with a rewarding sales career, we'd love to hear from you!
About Us
As the UK's largest independent travel agency, Hays Travel specialise in providing good value, quality holidays alongside excellent customer service. We work with all leading suppliers and can package holidays that include hotels, flights, cruises, tours, attraction tickets, and more. We have over 470 Branches throughout the UK and our Head Office based in Sunderland, is home to tour operator teams, finance, marketing, people/HR and IT, plus many more. We have been operating for over 40 years and continue to grow each year.
Our values
Our SMILE values are embedded into our Company and ensures our teams work strongly together. You and all of our colleagues will ensure that the Hays Travel values are demonstrated at all times.

• Supportive
• Motivational
• Innovative
• Loyal
• Excellent

What it's like to work for us?
Whichever location or department you work in, our people are always at the heart of everything we do. We offer a range of training programmes to help you progress personally and professionally, as we know the benefits of promoting and rewarding our hardworking colleagues are extremely important.
Of course, it's not all about work, we're very sociable and there are always lots of team nights-out and company parties. Plus, there are opportunities to travel abroad on educational trips, and you can also take advantage of our colleague discount when booking your own holidays.
Hays Travel is committed to safeguarding and promoting the welfare of all colleagues. As an accredited employer provider of apprenticeships, we undertake basic checks through the Disclosure and Barring Service (DBS) to ensure the safety of our apprentices for relevant roles.

Skills Required