Job Description

Product ops



XFN Programme Manager, Commercial Partnership Solutions, EUI (Fixed-Term Contract 10 months)



Location

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London



Employment Type

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Regular



Job Code

:



A28899A



Responsibilities



The Commercial Partnership Solutions team works closely with TikTok's content organisation to conceptualise, monetise, and deliver iconic brand partnerships that sit at the heart of our tentpole moments. These include global sporting events like the World Cup, TikTok-native franchises such as the TikTok Awards, and culturally defining moments from Valentine's Day to major seasonal celebrations.



These programmes are high-impact, creatively ambitious, and operationally complex. They involve numerous XFN partners, both internal teams and external client stakeholders. As the Programme Lead, you will create structure out of complexity, foster strong collaboration, and ensure programmes are delivered at the highest possible standard.



We are seeking a highly experienced, proactive, and solutions-driven Programme Lead to join our European Commercial Partnership Solutions team. This individual will thrive in a fast-paced environment, confidently navigate ambiguity, solve complex challenges, and bring positivity, creativity, and humility to cross-functional work.



This role is responsible for designing, managing, and delivering high-impact, cross-functional brand partnership programmes across Europe. You will ensure TikTok's commercial and content teams are aligned, organised, and empowered to execute best-in-class advertising and partnership moments around some of our biggest cultural and creative events.

Responsibilities:

Lead and manage large-scale, cross-functional commercial programmes from GTM strategy through execution, ensuring alignment, clarity, and accountability across all workstreams. Establish programme structure, including timelines, governance models, documentation, and reporting frameworks to drive operational excellence. Act as the central point of coordination across Creative, Content, Sales, Product, Marketing, Partnerships, Legal, and external partners. Monitor and track progress against key milestones, ensuring roadblocks are surfaced early and resolved efficiently. Champion collaboration and communication, fostering trust and cohesion across diverse teams and markets. Provide expert programme management guidance to help teams improve processes, workflows, and cross-functional ways of working. Offer a holistic, strategic perspective to identify risks, unlock new opportunities, and elevate the creative and commercial potential of each tentpole initiative. Ensure the highest creative and executional standards are met, supporting teams in delivering standout brand partnership experiences for clients and communities.

Qualifications

Minimum Qualifications:

Extensive experience in programme or project management, ideally within media, entertainment, creative agencies, tech, or similar fast-paced environments. Proven track record delivering large-scale, multi-market programmes with numerous cross-functional stakeholders. Strong organisational, planning, and problem-solving skills, with the ability to provide structure in ambiguous or fast-moving environments. The ability to lead senior stakeholders conversations and drive alignment across diverse teams. Ability to manage multiple complex workstreams simultaneously while maintaining high quality and attention to detail.

Preferred Qualifications:

Experience in campaign delivery, brand partnerships, strategic operations, or commercial project management is highly desirable.

Job Information



About TikTok



TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.



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Why Join Us



Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect - and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.



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We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.



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Diversity & Inclusion



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TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.