Job Description

Job description

The Amber Foundation offers supported accommodation to homeless, unemployed and disadvantaged young people (aged 18 to 30) who are facing multiple disadvantage including lack of training, education and employment, addiction and substance misuse problems, mental health difficulties and may have been involved in crime and offending behaviour.

We are looking to recruit Bank Youth Support Workers on a zero hour/casual basis (week, weekend days and nights available).

This role is based in Trowbridge, Wiltshire

Hourly rate of 12.60 (plus 40 sleep in allowance for night shifts)

Responsible to - Senior Team Leader and Service Manager

We deliver a full-time and residential employability and well-being programme to young people designed to support them into independent accommodation and employment, training or education by the end of their stay.

The role of the Youth Support worker is to work proactively, creatively and effectively alongside our young people to develop their skills and strengths and help them to gain the confidence they need to live independent and fulfilling lives. You will be expected to work on a group and one-to-one basis with our residents and offer informal support, advice and guidance. As a Youth Support Worker you will contribute to the smooth and safe running of the centre by providing consistency and reliability. This will involve recording incidents, accidents and safeguarding issues, completing domestic and operational tasks and sharing information with relevant colleagues. You will also undertake housing management and health and safety-related tasks as required.

Responsibilities:

- Supervise and monitor the activities of youth participants
- Provide guidance, support, and mentorship to youth
- Plan and implement engaging and educational activities for youth
- Ensure the safety and well-being of all participants
- Maintain accurate records of attendance and program participation
- Collaborate with other staff members to create a positive and inclusive environment

Experience:

- Previous experience working with youth in a similar setting is preferred
- Strong communication and interpersonal skills
- Ability to establish rapport with youth from diverse backgrounds
- Knowledge of youth development principles and best practices
- Ability to handle challenging behaviours and resolve conflicts effectively
- Flexibility to adapt to changing needs and schedules

Note: This job description is not intended to be all-inclusive. The employee may be required to perform other related duties as assigned.

It is Amber's responsibility for safeguarding and promoting the welfare of all children and young people in its care. All applicants will need to evidence their suitability to work with children and young people.

Job Type: Zero hours contract

Pay: 12.60 per hour

Benefits:

Casual dress Company pension Discounted or free food Health & wellbeing programme Life insurance On-site parking Private medical insurance
Schedule:

Day shift Monday to Friday Night shift Weekend availability
Application question(s):

Are you aware this role is based in Trowbridge, Wiltshire, BA14 8HR
Work Location: In person

Application deadline: 05/08/2025