Job Description

YOUTH SUPPORT WORKER

What Step by Step Can Offer You

We are looking for two people, so there is a full-time and part-time role available.

Location:

Havant area this is a community-based role requiring travel around the area, so the ideal person would live in and around the local area.

Salary:

26,000 per year for 37.5 hours per week (pro rata for part-time)

Benefits:

Additional leave Casual dress Company pension (with award-winning Royal London) Health & wellbeing programme Life assurance 24/7 access to a GP Training (training will be provided) Opportunity to gain a funded qualification after successful probation Health Cash Plan (cashback for dental and optical expenses, plus more) Employee Assistance Programmes The work is carried out between 0800-1800, Monday to Friday, no bank holiday, weekend work, or late evening work.

About Us

Step by Step is a charity that passionately supports young people facing challenging times. Our unique approach, providing accommodation, personal development opportunities, and specialist support, helps young people identify and achieve their aspirations.

Each year, we work with over 1,300 young people aged 11-25. Our team plays a vital role in empowering them and preventing homelessness. We are a positive, dynamic, and professional team, committed to helping young people reach their full potential.

Incorporated in 1989, Step by Step has a long history of supporting young people. We are committed to safeguarding and promoting their welfare and expect all staff and volunteers to share this commitment.

What You'll Be Doing

As a Youth Support Worker, you'll provide impartial advice, guidance, and support to young people aged 11-25. You'll help maintain access to services, support aspirations, and uphold our values through community outreach and referrals. A driving licence and access is required for outreach in surrounding areas, including Havant.

Key responsibilities include:

Delivering advice, guidance, and support to young people aged 11-25 on topics such as housing, education, employment, drug and alcohol concerns, and sexual health. Supporting service access and general administrative duties. Helping young people identify and achieve goals. Signposting and referring to other agencies and services. Providing support in person, via phone, and online chat. Conducting outreach work in areas in the Havant area. Ensuring advice aligns with organisational values. Advocating for young people with external agencies. Maintaining confidentiality and professional standards. Staying informed on relevant legislation and policy. Coordinating internal and external referrals. Keeping accurate records using management systems. Upholding safeguarding and equal opportunities policies. Promoting health and safety practices. Building professional relationships with young people. Representing Step by Step at meetings and events. Supporting condom distribution, pregnancy testing, and signposting. Engaging in ongoing personal development and training. Working independently and as part of a team. Using Microsoft Office and other record-keeping software competently.

Requirements:

Must hold a full driving licence and have access to a vehicle, as this is a community-based role. Any offer of employment is subject to safer recruitment practices, two satisfactory references, and a satisfactory DBS check. You must have experience of working with young people aged 11-24. We are committed to safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment.
Job Types: Full-time, Part-time, Permanent

Pay: 26,000.00 per year

Expected hours: 22.5 - 37.5 per week

Benefits:

Casual dress Company pension Financial planning services Flexitime Life insurance Work from home
Application question(s):

One Year or more of experience of working with Young People aged 11 -24
Licence/Certification:

Driving Licence (required)
Work authorisation:

United Kingdom (required)
Work Location: Remote