About the Role:You will be the face of AICPA & CIMA by focusing on the needs of members, students, candidates, and prospects. Handle inquiries through inbound/outbound phone calls, email, chat, and social media channels, which contribute to customer satisfaction survey…
About the Role: You will lead the strategy and delivery of Market Intelligence within the Experience function, with a focus on driving business growth through insights. You will identify opportunities and threats, develop intelligence led strategies and maximise data usage…
About the Role:You will design and improve email marketing campaigns within the Salesforce Marketing Cloud platform, using features like Journey Builder, audience segmentation, and automation to deliver personalised customer experiences, analyse campaign performance, and achieve our goals through targeted email…
About the Role:You will lead a team responsible for delivering high quality, relevant experiences including marketing, content and services and solutions, that meet the needs of our members/students/clients globally across owned, shared and earned channels. The team supports the Associations…
About the Role:You will be primary contact between the Proposition Owner and other Team Leaders and the Experience team on the agreed Experience team services. You will support Proposition Owners in delivery of valuable and viable propositions to our chosen…