AMP Group Practice

Manage patient appointments, registrations, and general enquiries efficiently and accurately. Handle complex or sensitive patient queries and resolve issues where possible. Support patient confidentiality and data protection in all interactions. Provide guidance and support to junior reception staff. Assist with…

Team Leadership and Management Lead, supervise, and support the reception team on a day to day basis. Organise and maintain staff rotas, ensuring appropriate cover across all reception shifts. Support with recruitment, induction, and training of reception staff. Conduct regular…

Main Responsibilities: Referral Management: Process and manage patient referrals to specialists, ensuring timely and accurate completion of all necessary documentation. Correspondence: Draft, type, and send patient letters, including appointment confirmations, medical reports, and referrals, ensuring accuracy and confidentiality. Patient Records:…