BGC

Job Description: Responsibilities Diagnose and resolve first line support issues within service level agreement, escalating those requiring second/third line support via the defined process and appropriate channel, ensuring full audit of support issues are clearly documented within the service desk…

Job Description: A list of the main duties and expected outcomes of the role: Dealing with internal stakeholders/clients and external customers and/or service providers to ensure smooth delivery of legal documentation within an orderly time scale. Reviewing, drafting, negotiating a…