About Us: Sicon designs and develops innovative software solutions that extend the power of Sage 200, helping businesses streamline operations and achieve more through technology. With decades of experience and a reputation for delivering reliable, integrated products, Sicon is now…
Overview of the role: Provide first line duties as the initial contact point for all BP, End User, Customer and supplier interactions Operate as part of a team within the wider Sicon Support function covering the business operating hours of…
Job description Overview of the role: Provide 2nd Line application support on Sicon Products to Business Partners and End Users. Training will be provided. Provide early and prompt liaison with customers to document all details relating to the ticket/issue/request. Operate…