1st Line It Helpdesk Technician
Job Description
: 1st Line IT Technician - Manchester
We are recruiting for a first line IT Technician to work for a growing business based in Manchester.
The role will be working on an established helpdesk and closely with 1st and 2nd line technicians. The role will be working in the office 3 days a week and two days a week.
Knowledge, skills and experience
a) Superior Customer Service Skills
b) Able to prioritise and schedule own workload within a fast-paced environment.
c) Proactive and positive approach to problem solving and client interaction.
d) Exceptional attention to detail, flexibility and uses own initiative to troubleshoot complex issues.
e) IT Service Desk Environment.
f) Networking Experience (routers, switches & firewalls). Understand basic network terminology and basic network configuration.
g) Administering & supporting Office365, with hands on experience of user and license administration
h) Microsoft Desktop.
i) Administering & supporting Microsoft Windows Server 2008/2012/2016, preferably in a VMWare ESXi environment or HyperV.
The salary is 20,000 to 25,000 Negotiable
The Benefits include 23 days holiday PHI Pension Scheme Cycle to work scheme
Skills Required
MNCJobs.co.uk will not be responsible for any payment made to a third-party. All Terms of Use are applicable.
Related Jobs
-
IT Hardware End User Computing PC Sales Major IT Services Co
Kidderminster, Worcestershire
Job Detail
-
Job IdJD4025074
-
IndustryNot mentioned
-
Total Positions1
-
Job Type:Full Time
-
Salary:£20,000-25,000 per year
-
Employment StatusFull Time
-
Job LocationManchester, United Kingdom
-
EducationNot mentioned