Job Description

This is an exciting opportunity for a housing professional with experience of working in Neighbourhood Management. To be a key member of the Tenancy Services Section, responsible for initiating a pro-active tenancy and neighbourhood management response and pro-actively resolving all related issues within a defined management area.

About West Lancashire

West Lancashire offers a unique blend of rural charm, historic character, and urban energy. Our Planning Services team plays a pivotal role in guiding sustainable growth, protecting our natural assets, and supporting thriving communities. This is your opportunity to influence the future of a diverse and evolving region.

Your Role

To support the Council's move to a more place-based approach, working to instil community cohesion and community pride, working with and alongside residents to tackle issues and bring about positive change.

About You!

We are looking for a positive and enthusiastic individual to join our team who can make a real difference.



We are looking for someone with excellent interpersonal skills who can work with residents, colleagues and partners to achieve positive outcomes and sustain tenancies.



The ideal candidate should have extensive experience in social housing and have up to date knowledge of housing legislation.

What's in it for you?

We pride ourselves on being a good employer with a range of benefits and employment terms and conditions to suit you. You will be able to benefit from competitive salaries on an incremental scheme, flexible working, LGPS pension scheme, family friendly policies and healthcare insurance. To read more about the benefits of working for us visit; Benefits of Working for the Council



This post has a Mobile Office Based Work Style. Details of the characteristics of this work style can be found in the attached Smarter Working policy.



This is a challenging and varied role so if you are enthusiastic, and have the right skills and experience, then we would love to hear from you.



If you require further information or your application will not submit then please call 01695 577177 or email recruitment@westlancs.gov.uk.


For general employability support please contact the employability team at thenest@westlancs.gov.uk


The successful applicant will be required to undergo security checks as part of the Baseline Personnel Security Standard for accessing Government records. This will include a Basic DBS check.


Please be advised that a criminal record will not necessarily be a bar to obtaining a position with West Lancashire Borough Council.