Job Description

Posting End Date: August 13, 2023

Join John Lewis or Waitrose today

If you\'ve ever stepped through the doors of a John Lewis or Waitrose shop, shopped online, or seen any of our adverts, you\'ll know there\'s something unique about us.

That unique proposition is our Partners. As co-owners they have a say in our business and receive a share of the profits, so they put time and effort into making it work. Our Partners are the reason we\'re the success we are. They\'re our secret sauce; the opportunity for us to differentiate.

Job Summary: Complete the 12 month Customer Delivery Driver Trainee programme to become a fully competent John Lewis Customer Delivery Installer.

:

Due to the nature of this role, we require all applicants to be over 18 to apply

Pay Rate is \xc2\xa310.90

Join John Lewis or Waitrose today

At John Lewis & Partners we are famous for our reputation and customer service. We are looking for Partners who are not just after their next \xe2\x80\x98driving job\xe2\x80\x99. We are looking for Partners who want to make a difference to our customers\xe2\x80\x99 experience when receiving delivery and installation of our fantastic products.

Job Summary:

Our Customer Delivery teams are the face of the John Lewis & Partners brand. As part of a 2 person crew, you will deliver, assemble and install a wide range of home furnishings, electrical products and sports equipment, ensuring every delivery is made with the highest level of customer service.

As a driver for the Partnership, you will promote the Partnership brand through a professional and courteous manner to other road users.



Hours of work

41 hours per week.

Our Drivers work 4 days out of 6 (Monday - Saturday) which means you\xe2\x80\x99ll enjoy 3 days off each week to maintain a healthy work/life balance. We also offer overtime when required so there\xe2\x80\x99s potential to top up your earnings.

We have a number of different ways to work flexibly so at your interview feel free to talk about what flexibility means to you. There are no guarantees, however, it may open the door to not only a new role but a new way of working.

Duties & Responsibilities

What you will be doing:

You will be required to complete the Customer Delivery Driver Trainee programme to become a fully competent John Lewis Customer Delivery Installer, achieving the criteria measures at the end. This includes achieving your C1 licence.

Your typical day will start with completing all daily vehicle checks and following correct defect reporting procedures. After you have safely loaded / checked your route you will then undertake your deliveries and collections for the day alongside your colleague.

Communication with your customers is key and you will need to ensure you call every customer 30 minutes before you are due to arrive. Upon arrival you will deliver the customers goods to their room of choice and undertake any services that have been booked. These may include:

Installation and disconnection of white goods

Assembly of flat pack

TV installations

Finally, you will offer to take away the packaging.

Upon return to the customer delivery hub, you will complete your end of day vehicle check and debrief, ensuring any issues/defects are reported.

Required Experience, Skills & Qualifications:

Required Qualifications:

Full, clean Category B driving licence and previous driving experience \xe2\x80\x8b

Must be aged 18 or over

Desirable Experience:

Previous experience in a customer facing role Previous experience of the installation of white goods, building of furniture or associated skills

Strong verbal communication skills both over the phone and face to face

After completion of ,as a Partner in the John Lewis Partnership you will be entitled to;

25% Discount at John Lewis & Partners on majority of goods

12% Discount at John Lewis & Partners on electrical & white goods

20% Discount at Waitrose & Partners on majority of goods

The Partnership offers a defined contribution pension scheme and Life Assurance is 4x annual salary

From 4.5 weeks paid holiday per year, increasing with length of service

Work-Life balance

Discounted rates on holidays at the John Lewis Partnerships hotels, where only Partners and their guests can stay

VIP suites with discounted tickets at the O2 arena

Discounted cinema tickets.

Discounts at numerous restaurants and bars

Exclusive days out for John Lewis Partners and their families

We positively celebrate Diversity & Inclusion in the John Lewis Partnership. Our aim is to become the UK\xe2\x80\x99s most inclusive business - for our Partners and for our customers, reflecting and connecting with the diverse communities that we serve. We want people from all walks of life to feel valued for their individuality, thrive in our business and share a sense of belonging. To find out more about D&I in the John Lewis Partnership click here -

Note for Internal Partners:

Please be aware that new applications must be started via the internal jobs website. Please follow the links from the Partner Intranet to start your application. Applications from Internal Partners that start from JLPJobs.com will be rejected.

Pay Range: \xc2\xa310.90 up to \xc2\xa310.90 Hourly

Scheduled Weekly hours: 41

Worker Type: Permanent Partner

Job Level: Partnership Level 10

Hours of Work: 41 to include weekends

At the John Lewis Partnership, we embrace our differences. We want you to be you. Because, well, we know you\'re at your best when you\'re free to be yourself.

Being a truly inclusive employer to us means creating an environment which celebrates your contribution, regardless of age, gender, race, ethnicity, disability, sexual orientation, social background, religion or belief. It\'s why we\'ve set our own aim to become the UK\xe2\x80\x99s most inclusive business - for our Partners (employees) and our customers.

We firmly believe that our future success lies in diversity of thought from all Partners and it\'s integral in our mission to build a happier world. \xf0\x9f\x8c\x8d \xf0\x9f\x92\x9a

We welcome applications from everyone interested in working for us. And, once you\'re a Partner, your differences will make all the difference.

Find out more about D&I in the Partnership .

We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where it is possible to do so. Please discuss this further with the hiring manager during your interview.

https://embed.wirewax.com/8060083

John Lewis Partnership