999 Call Handler Part Time Dundee

Dundee, United Kingdom

Job Description


999 Mobile Call Handler / Customer Advisor / Call Centre Advisor
Location: Dundee
Salary: \xc2\xa311.80 - \xc2\xa320.18 per hour
Hours: Part time 25 hours
Pattern:
08:00am-21.00pm, will work 5/7 days a week
Contract: Temp to Perm Opportunities
May Start

REGISTER NOW - REGISTRATION TAKES 9 minutes on our APP.
Training will be full time.

Do you want to work for the UK biggest telecoms provider? Are you looking for a role which can offer progression with fantastic training and career opportunities?
Then look no further, as we have a great full time, 999 Call Handler opportunity for you at the UK\'s most exciting telecommunications company, BT.

General Key Skills:

As a 999 Call Handler you will be:

  • Able to communicate in a clear and concise manner over the phone
  • Able to keep clam, cope and bounce back in challenging situations
  • Able to think quickly in stressful situations
  • Genuinely motivated to help people
  • Able to demonstrate compassion and empathy to all callers, no matter what the situation
Main Duties/Responsibilities:
  • Be the first contact for anyone calling 999
  • Follow a set process while communicating to the caller in a clear and calm manner
  • Quickly gain an understanding of the issue
  • Direct the call to the appropriate emergency service contact centre
Rewards & Benefits:
  • Competitive pay rates/Pay progression- \xc2\xa311.80 - \xc2\xa320.13 per hour
  • Overtime opportunities
  • Full paid training
  • Ongoing coaching and in role training
  • Instant access to Blue Arrow training portal
  • Auto enrolment in pension scheme
  • 28 days paid holiday
Application Requirements:
  • Proof of Right to work - Passport or Sharecode
  • Proof of Address dated in last 3 month - Utility Bill
  • Proof of National Insurance - NI Card, payslip or P60/P45
  • 2 Years referencing details (Blue Arrow will apply for these)
  • DBS (processed by Blue Arrow- External DBS not accepted)
So, if you\'re looking for a call handler role where you\'ll go home after every shift knowing that you\'ve made a difference, then apply with us today!

Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.

14/09/2023 15:58:45 GBP 11.80 11.80

Blue Arrow

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Job Detail

  • Job Id
    JD2992742
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    £11.8 - 20.18 per hour
  • Employment Status
    Permanent
  • Job Location
    Dundee, United Kingdom
  • Education
    Not mentioned