Job Description

Job title: Accommodation Team Leader


Location: Green Hill Farm Holiday Village


Pay: 14,599 per annum (29,198 per annum FTE)


Hours: Part time (20 hours per week)


Shifts: Between 9.30am to 5.00pm. Start and finish times may be negotiable.


Days: Varied depending on the time of year, as the role requires more hours in peak months (28 to 30 hours per week during peak season) and less in the winter.


Days of work will include Mondays, Wednesday, Fridays and Sundays. Some flexibility on working days will be required.


Contract: Permanent-Annualised


Live In: Not available with this role


Join our friendly team at Green Hill Farm Holiday Village , in the heart of the New Forest as an Accommodation Team Leader . In this hands-on leadership role, you'll play a key part in ensuring our holiday homes - including lodges, caravans, shepherd huts and safari tents - are spotless and ready for guests to enjoy a memorable stay.


Benefits of being part of Lovat Parks


Competitive pay - we are proud to be an accredited National Living Wage Employer
Holiday discounts - 50% off holidays for team members and 20% off for family and friends
Birthday leave - enjoy your birthday off to celebrate and relax
Paid volunteering leave - take paid leave to participate in volunteering activities, allowing you to give back to the community
Mental health support - access to mental health first aiders and resources to ensure you have the support you need
Employee Assistance Programme - access to a range of advice across all areas of life, and exclusive retail discounts


Anyone who joins our team is part of a story that's still being written and can play their part in something special.


What will you do?


Assist the Accommodation Manager with the organisation and co-ordination of the cleaning activities for the accommodation team, ensuring all tasks are completed to the highest standards
Assist the Accommodation Manager with the new starter onboarding process, inductions and, training
Take responsibility for leading and coaching accommodation team members in all park cleaning activities in both holiday homes and sales units, including enabling timely check-ins, carrying out pre-arrival checks and check-out clean downs
Be responsible for your own high standards of work across all cleaning activities; leading by example
Working collaboratively across the whole park team


What are we looking for?


We are looking for someone who will take pride in their work and whose enthusiasm for creating a clean and welcoming environment will shine through. Previous cleaning/housekeeping experience in leadership role is helpful although not essential, as we can train you to our way of working. Experience of working in team in a customer facing environment will be essential though.


About us


Lovat Parks, established in 2017, is the UK's first B Corp certified holiday park group, dedicated to sustainable and responsible tourism.


Our core values are:


We care : We create a culture of warmth and welcome, where everyone has a voice.


We commit to great quality and service : Our guests and owners expect the best, and our team members are proud to deliver it. We set out to do things differently.


We create a better tomorrow : We believe in business as a force for good; we respect the environment and protect the future through our actions and decisions.


We build lasting relationships : We value our communities, holidaymakers, owners, team, and neighbours. We encourage and listen to their feedback.


Our parks are designed to help guests connect with nature, offering unique experiences tailored to their individual natural settings.


We are committed to looking after people and the planet, creating special places that foster connections with people and the environment.


Our Commitment to Equality & Diversity


The company is an equal opportunity employer. We are committed to ensuring within the framework of the law that our workplaces are free from unlawful or unfair discrimination because of protected characteristics as defined by the Equality Act 2010.


We aim to ensure that our employees achieve their full potential, and that all employment decisions are taken without reference to irrelevant or discriminatory criteria.


Expected hours: 20 - 28 per week


Benefits:


Company pension Cycle to work scheme Employee discount Free parking Life insurance On-site parking Referral programme
Work Location: In person