Job Description

Account Administrator

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Job details

Posted 27 January 2026
LocationGateshead
Job type Full time permanent position
Discipline Administration & Support
Reference005324
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Job description

General Description

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ASEL delivers fully bespoke temporary security solutions, seamlessly integrating people, technology, and processes to achieve measurable, results driven outcomes. As pioneers of security risk modelling, we have helped reshape the industry through a data led risk advisory approach that identifies and mitigates risk, informs strategy, prevents crime, and reduces cost for our clients.


If you have the drive, ambition, and capability to succeed, this is an opportunity to join a high performing team within a business that is expanding across the UK and Europe. We offer structured training, clear progression opportunities, and a supportive environment where performance is recognised and rewarded.

Key Responsibilities

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Provide administrative support to the Engineering Department and Sales team Ensure the smooth delivery of internal and external reporting Manage and maintain internal dashboards Prepare and deliver reports for senior management

Key Duties

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Answer inbound calls, manage shared inboxes, and direct enquiries appropriately Review and validate documentation from the Sales team and upload to the CRM system Ensure all sites are correctly set up to support accurate invoicing Produce site drawings as required Support battery monitoring of security equipment Provide holiday cover for the Service Desk when required

Qualifications and Skills

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Strong PC literacy, including Microsoft Word and Excel, with the ability to learn in house systems Previous administrative experience desirable Experience within the security industry advantageous but not essential Proven ability to deliver client focused solutions based on customer needs Strong prioritisation and time management skills Excellent attention to detail with the ability to meet deadlines consistently Experience working in a busy office environment, managing competing priorities and strict deadlines Strong organisational skills with the flexibility to respond to ad hoc and time sensitive requests Full training will be provided where required

Personal Qualities and Behaviours

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Hard working, committed, and reliable, with a strong team oriented mindset Willingness to learn, develop, and progress within the organisation Ability to work effectively under pressure Clear and confident communicator with strong interpersonal skills Proactive, motivated, and driven to make a positive impact Professional, approachable, and client focused

Package Offered

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Competitive basic salary 25 days annual leave plus bank holidays Perkbox rewards and recognition platform Clear progression opportunities within the company Full training and refresher courses provided Pension scheme Employee of the Month award 50 110 percent Club for outstanding performers with significant rewards and incentives Wagestream flexible wage access Employee Assistance Programme

Mission, Core Values and Competencies

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All employees are expected to embrace ASEL's core values and contribute to the achievement of the organisation's mission. Individuals are encouraged to take personal responsibility for their professional development by regularly reviewing and improving performance in line with objectives agreed through the ASEL Group Development Plan.

Equality and Diversity

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ASEL values the diverse skills and experiences of its workforce and is committed to equality of opportunity for all. Employment and progression decisions are based solely on skills, aptitude, and ability. We are dedicated to attracting, developing, and retaining talent by fostering an inclusive culture that promotes excellence, leadership, and respect.