Job Description

Join Refresco UK as a National Account Controller (Fixed-Term, Maternity Cover) and take the lead on one of our major retail partnerships. In this high-impact role, you'll drive commercial growth, manage budgeted volume and EBITDA performance, and lead a talented team including a National Account Manager and National Account Executive. Your strategic insight, customer focus, and leadership will be key in shaping our success in the soft drinks market and strengthening Refresco's position as a partner of choice.

National Account Controller

12 month fixed term contract

Hybrid - 2 days per week on site

Monday - Thursday 8:30 am - 5 pm and Friday 8:30 am - 4 pm

Reward & Benefits:

7,000 car allowance Healthcare up to family Income protection 28 days annual leave + bank holidays Purchase additional holidays X4 Annual salary life assurance Employee referral scheme - earn a bonus for referring your friends or family GroceryAid - a support service offering financial, legal, wellbeing and practical support, advice and counselling Cheers - a benefits platform offering discounts, free perks, and well-being tools for all employees

What you'll be doing as a National Account Controller

Reporting to the Commercial Director the role is to head up the designated Account/Accounts which involves responsibility for the turnover, volume, management, and coordination of a team of people, ensuring optimum performance, providing customer focus whilst generating sustained and profitable growth, forging stronger business partner relationships.

Key responsibilities of the National Account Controller

Manage board-approved budgeted annual volume and EBITDA revenue for Refresco UK, overseeing customers and National Account Manager. Develop growth strategies for designated customers and control advertising and promotional budgets. Responsible for SKU profitability, strategic planning for profitable growth in soft drink categories, and driving NPD and own label initiatives. Manage customer initiatives, collaborate with senior teams, and ensure all aspects of Trade Marketing/Planning and Account Management meet customer demands. Instigate project teams to improve business performance, maintain high customer service levels, and present monthly budget updates. Minimise aged debt and packaging, raw material, and finished goods write off.

About you

The ideal candidate should have experience as a National Account Manager or equivalent, demonstrating a track record of delivering profitable and sustainable sales and marketing results. Strong communication and man-management skills are essential. A minimum of five years' sales experience in FMCG, including a proven success with top grocery retailers, is required, along with a track record of delivering retailer own-label NPD. Additionally, the candidate should have strong commercial awareness, first-class negotiation ability, and excellent verbal, written, and IT skills. Demonstrated experience in managing a large cross-functional team and a proactive approach to conflict management and business opportunity-seeking are also vital.

About Refresco

Our drinks on every table. That's the Refresco vision. We're a global business and currently produce 14 billion litres of soft drinks from 78 manufacturing plants in Europe, North America and we've just opened in Australia, and we're only just getting started. We have grown from just 2 sites in 1999. Our Group Headquarters are based in Rotterdam, Netherlands.





We're the proud owners of six drinks manufacturing sites within the UK. Our UK business provides a great place to work for over 1,800 employees, who produce private label soft drinks and fruit juices for all the leading UK supermarkets, plus some of the best-known UK drink brands.





From the purchasing of the raw materials such as fruit juices and CO2, through to the finished product delivered to your table, we cover the full manufacturing cycle for our customers. And, whether it's packed in cartons, bottles, or cans, we ensure that our products are made to the highest quality standards.