Job Description

Impact XM is a global leader in experiential marketing, delivering world-class brand experiences. We're looking for a strategic, experienced

Account Director with deep expertise in Life Sciences and medical congresses/events

to lead high-value client accounts, drive growth, and deliver exceptional, compliant programs across multiple markets.

Why This Role Matters

As the senior client partner, you'll be the trusted advisor to C-Suite and Executive Leadership, shaping event strategies, leading cross-functional teams, and ensuring every congress, symposium, or Life Sciences engagement exceeds client expectations. You'll have the opportunity to innovate, influence, and grow multi-market accounts while elevating the agency's presence in the Life Sciences sector.

What You'll Do

Lead global and multi-market Life Sciences accounts, including congresses and medical events, ensuring strategic alignment and delivery excellence. Serve as a trusted advisor to senior stakeholders, providing insight, innovation, and solutions that drive growth. Develop and execute account growth strategies, identifying new services, revenue streams, and opportunities for expanded partnerships. Own financial performance, including budget management, margin optimization, and pricing strategy. Oversee cross-functional teams, mentoring and coaching staff to deliver world-class events with consistent quality and compliance. Partner with New Business Development to lead RFP responses, proposals, and pitches that showcase Life Sciences expertise. Ensure strict adherence to regulatory and compliance standards (e.g., EFPIA, ABPI, PhRMA).

What We're Looking For

8-10+ years in Life Sciences account management or event strategy, with proven experience managing congresses or multi-market programs. Demonstrated success managing global client portfolios and building long-term senior stakeholder relationships. Strong commercial acumen and experience with budgeting, forecasting, and profitability management. In-depth knowledge of Life Sciences regulations and industry compliance. Experience leading multi-disciplinary teams across operations, creative, digital, and production functions. Exceptional communication, negotiation, and presentation skills, with the ability to influence at senior levels. Strategic mindset with a proactive approach to growth, innovation, and service excellence.

About Impact XM

Impact XM is a global event and experiential marketing agency that empowers brands to power business. From events, exhibits and environments to digital engagements and consumer activations, we create experiences that connect brands and consumers in a meaningful way. This ensures we live up to our name by making a positive impact on people's lives and our clients' business.

OUR BRAND - What We Believe

Passion

is Paramount - We love what we do, take pride in doing it and celebrate what we accomplish.

ABC

Always Be CURIOUS - We explore the possibilities, discover innovative solutions, and learn from experience.

We>Me

Collaboration and transparent communication creates our best work.

Trust

is Earned - We are defined by our actions and held accountable to our co-workers, clients, and outcomes.

Respect

is Given - We understand, acknowledge, and appreciate the perspective and actions of others.

Safety Notice

We want to ensure your safety and protect you from potential scams. Recently, there have been fraudulent job postings circulating online that impersonate Impact XM. These scams aim to deceive unsuspecting applicants by offering nonexistent positions and requesting personal information or upfront fees.

Remember that our company does not endorse any job postings outside our official job channels. All of our open jobs can be found and applied to on our official careers site . If one of our team members is reaching out to you regarding a role it would come from an email alias ending in @impact-xm.com. If you encounter a suspicious offer, report it through the job platform on which you found it or report email as spam.