Job Description

Are you driven by positive outcomes and passionate about great customer relationships?

Vavoom is seeking high energy, professional individuals to join our Account Management function and support our growing customer base in the management of their vehicles.

Why Vavoom?

Vavoom is a multi-award-winning fleet management business, seeing significant growth following continued investment in our operations and people. We embrace technology to the benefit of our proposition and are proud of our expert team underpinning the service.

We are a small but mighty organisation, committed to making a difference to the planet by supporting organisations to transition to lower emission vehicles. Our team has a progressive culture and we are continually seeking to provide additional value to our customers.

The role

Due to continued growth we are hiring an Account Executive to manage and support the day-to-day operations of SME and Corporate customers, including some of the UK's largest employers across our fleet management and salary sacrifice schemes.

Our approach to relationship management is all about providing consultative, expert advice, while delivering on our commitments.

What you'll be doing

Managing a portfolio of customer relationships; operating as the main point of contact for those organisations, preparing for and attending regular account reviews, supported by the Commercial Director

Pricing and quotations; working with the pricing team to provide proposals for your customers and quotations for new vehicle orders

Account administration; supporting the customer fleet operation to run smoothly, coordinating with the wider team to deliver customer projects

Driver Support; acting as the point of contact for customers' drivers and working with internal and external teams to support in-life queries

What You'll Bring

A can-do attitude, as someone who thrives in a fast-paced environment. A proven track record in customer account management, customer success or customer experience. We're looking for people to join our team who:

Are motivated to learn, and share their own knowledge

Genuinely want to deliver exceptional customer outcomes

Are great communicators

What's In It For You

Salary up to 30,000 DOE

6,000 annual bonus

Electric company car

25 days annual leave and an extra day for your birthday

Company Pension

Life Assurance scheme

Subsidised staff canteen

Free onsite office parking

To Apply

Please apply with a current, up to date CV and a line or two telling us why you would be a great fit for the role.

Job Types: Full-time, Permanent

Pay: 27,000.00-30,000.00 per year

Additional pay:

Bonus scheme Yearly bonus
Benefits:

Company car Company pension Free parking Life insurance On-site parking
Schedule:

Monday to Friday
Ability to commute/relocate:

Cheadle SK8 3GP: reliably commute or plan to relocate before starting work (required)
Experience:

Account management: 2 years (preferred)
Work authorisation:

United Kingdom (required)
Work Location: Hybrid remote in Cheadle SK8 3GP

Reference ID: Vavoom Account Exec