Job Description

Are you driven by positive outcomes and passionate about great customer relationships?

We're expanding our Account Management team and looking for someone who loves building relationships and delivering outstanding results.

Why Vavoom?

Vavoom is a multi-award-winning fleet management business, seeing significant growth following continued investment in our operations and people. We embrace technology to the benefit of our proposition and are proud of our expert team underpinning the service.

We are a small but mighty organisation, committed to making a difference to the planet by supporting organisations to transition to lower emission vehicles. Our team has a progressive culture and we are continually seeking to provide additional value to our customers.

The role

Due to continued growth we are hiring an Account Executive to manage and support the day-to-day operations of SME and Corporate customers, including some of the UK's largest employers across our fleet management and salary sacrifice schemes.

Our approach to relationship management is all about providing consultative, expert advice, while delivering on our commitments.

What you'll be doing

Managing a portfolio of customer relationships; operating as the main point of contact for those organisations, preparing for and attending regular account reviews, supported by the Commercial Director

Pricing and quotations; working with the pricing team to provide proposals for your customers and quotations for new vehicle orders

Account administration; supporting the customer fleet operation to run smoothly, coordinating with the wider team to deliver customer projects

Driver Support; acting as the point of contact for customers' drivers and working with internal and external teams to support in-life queries

You'll grow alongside a fast-moving business and play a key role in shaping how we look after our customers

What You'll Bring

A can-do attitude, as someone who thrives in a fast-paced environment. A proven track record in customer account management, customer success or customer experience. We're looking for people to join our team who:

Are motivated to learn, and share their own knowledge

Genuinely want to deliver exceptional customer outcomes

Are great communicators

What's In It For You

Excellent basic salary Uncapped commission scheme Electric company car 25 days annual leave and an extra day for your birthday Company Pension Life Assurance scheme Subsidised staff canteen Free onsite office parking
To Apply

Along with your CV, please include a cover note explaining your experience in an account executive or in a sales role and why you're excited to join Vavoom

Job Types: Full-time, Permanent

Pay: 27,000.00-30,000.00 per year

Benefits:

Company car Company pension Free parking Life insurance On-site parking
Ability to commute/relocate:

Cheadle SK8 3GP: reliably commute or plan to relocate before starting work (required)
Experience:

Account management: 2 years (preferred)
Work authorisation:

United Kingdom (required)
Work Location: In person