Job Description

The Vacancy

Let us tell a bit about the opportunity

Are you commercially minded, relationship-driven, and ready to make an impact in a fast-moving business? We're looking for an Account Manager to join our high-performing Motor Finance team - someone who thrives on building partnerships, driving results, and creating exceptional customer experiences.


As an Account Manager, you'll play a key role in managing and growing relationships with our network of independent motor dealers. This is a hybrid role (Cardiff office/home) that works closely with a variety of key stakeholders from around the business, you'll use your sales expertise, commercial insight and consultative mindset to deliver profitable outcomes and sustainable growth.

What will your day look like?

Acting as the front-line specialist for your portfolio of dealers - handling queries, resolving issues, and proactively driving new business opportunities through regular telephone contact. Generating and analysing MI and performance data for your region - spotting trends, identifying risks and opportunities, and shaping data-driven decisions. Proactively managing accounts to maximise conversion, improve performance, and achieve targets. Collaborating with the senior leadership team to develop improvement plans, share insights, and enhance dealer relationships. Championing best practice by promoting relevant products, identifying performance gaps and working with dealers to drive better outcomes. Sharing market and competitor intelligence with the Motor Insights and Sales teams to inform strategy and innovation.

What do we expect from you?

You'll bring energy, commercial awareness and a consultative approach to everything you do. You'll be comfortable working at pace, managing your own workload, and building trusted relationships at all levels. We're keen to hear from you if you have:

Strong influencing and relationship management skills A consultative sales approach and a passion for delivering great customer outcomes Confidence analysing data, interpreting MI and using insights to drive performance Excellent organisation, planning and communication skills - both written and verbal The ability to work independently and collaboratively in a fast-paced environment A good understanding of risk management and compliance frameworks (knowledge of Regulation/Consumer Duty is a plus) Experience or interest in the UK Motor Finance sector

What can you expect from us?

Hybrid working policy, competitive salary and a great range of core benefits including 10% pension, 30 days holiday and annual bonus A friendly and flexible culture, the same as how we work with our customers A growing organisation that means there's lots of opportunities to progress A drive for continuous improvement, which you will be empowered to get behind from day one

Let us tell you a bit about us

We're one of the largest lenders in the UK used car finance market. We've specialised in motor finance for over 40 years, and are recognised as one of the best car finance providers in the industry.


We're part of the Aldermore Group, which includes Aldermore Bank plc. With our range of specialist mortgages, savings accounts and business finance solutions, we're

backing more people to go for it

. We thrive by saying "yes" to our customers. We respect the ingenuity of entrepreneurs and their startups; we give first-timers a leg-up onto the property ladder; we open up the lending market to many; and thousands of customers chose MotoNovo Finance every week to buy their next car, van or motorbike.


This is where you come in. We are on a journey. A journey defined by a destination; to deliver on our purpose.

Still curious?

Join us and we'll make the same promises to you as a colleague, as we do to each of our customers. We're committed to building a working environment that values respect, diversity, and compassion. We welcome people regardless of age, disability, gender identity, marital status, race, faith or belief, sexual orientation, socioeconomic background, and whether you're pregnant or on family leave.

Please note: we have a thorough referencing process, which includes criminal record checks

The Company

We're one of the largest lenders in the UK used car finance market. We've specialised in motor finance for over 40 years, and are recognised as one of the best car finance providers in the industry.


We're part of the Aldermore Group, which includes Aldermore Bank plc. Aldermore offers a range of personal and business finance and savings options.

Behaviour Framework

Our behavioural framework underpins our purpose and strategic drivers, as it outlines the behaviours we need to demonstrate in order to succeed. Where our strategic drivers (Stay Ahead Propositions, Relationships That Last and Progressive Platform) outline what we need to do to succeed, our behaviours guide us in how. In your second interview, we'll ask you to talk through some examples where you've demonstrated these behaviours in your previous roles.


Our behavioural framework underpins our purpose and strategic drivers, as it outlines the behaviours we need to demonstrate in order to succeed. Where our strategic drivers (Stay Ahead Propositions, Relationships That Last and Progressive Platform) outline what we need to do to succeed, our behaviours guide us in how. In your second interview, we'll ask you to talk through some examples where you've demonstrated these behaviours in your previous roles.

Our Benefits

Not only does MotoNovo Finance offer a competitive remuneration package, we also offer one of the best benefits packages in Wales. Inclusive of our healthcare cover, pension schemes, and our employee assistance programmes, we have also installed a staff bar, game machines, and a pool table.


When you choose to build your career with MotoNovo Finance, we choose to invest in you.

Click to see full list of benefits

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Hybrid Working Your Company Benefits Aviva Digital GP Bus And Tram Benefit Employee Assistance Programme Eyecare Voucher & Display Screens/Desk Set-Up Flu Jab Vouchers Group Income Protection Life Assurance Metrolink Annual Pass & Clipper Ticket Microsoft Discounts Private Medical Insurance Shopping Discounts Toothfairy Your Workplace Pension Benefits You Can Choose Critical Illness Cycle To Work Dental Insurance Give As You Earn Government Tax-Free Childcare Scheme Octopus Electric Vehicles Save Our Planet Season Ticket Loan Spouse Or Partner Life Assurance Technology Wearable Technology Wellbeing App * Will Writing