Job Description

Job:

Account Manager/ Client Success Coach

Location:

Weymouth Based

Salary:

45,000 - 55,000 (inclusive of base salary + commission)

Type:

Full-Time

NOTE: Previous experience will be considered when allocating final salary.

Want to help gym owners build thriving businesses that transform lives in their communities?If you're passionate about business growth, love solving problems, and thrive in a role where you coach, guide, and challenge others to succeed - this role could be for you...

At New Client Acquisition (NCA), we provide business consultancy services to independent gym owners to help them grow wildly successful group personal training businesses. Since 2018, we've worked with over 700 gyms worldwide - from boutique studios to CrossFit boxes - helping them scale their revenue, optimise their business systems, and build a team that delivers real impact in their local communities.

This isn't a typical account manager role - you'll be on the frontline as a coach, mentor and strategic advisor. You'll work closely with our gym owner clients to guide them through our consultancy programs, solve challenges, and hold them accountable to the success they signed up for.

The Role

In this hugely rewarding role you will act as the go-to point of contact for our clients. You'll onboard them, coach them through implementation, troubleshoot their growth challenges, and provide strategic support tailored to their business goals. You'll play a key role in transforming small gym businesses by helping the owners and employees flourish while having a massive impact on the health and fitness of their local communities.

Key Responsibilities

Full and ongoing in-house training will be provided for this role, once trained the key responsibilities will be...

Nurture and manage client relationships end-to-end, from onboarding through to long-term success Guide clients through our business training programs, coaching them to implement business systems and strategies effectively Be the success coach and accountability partner for our gym owners Gain an understanding for each gym's specific goals and challenges and offer tailored advice and solutions Track progress, troubleshoot roadblocks, and proactively drive results Deliver regular progress updates and performance reviews Contribute to the continuous improvement of our client resources, strategies, and systems Collaborate with the wider team to ensure an exceptional client experience is delivered.

What We're Looking For

Someone with prior experience is an advantage (e.g.former gym owner, large box gym manager) Likewise, experience in client-facing roles in; business consulting, account management, or coaching roles will be strongly considered Strong coaching, mentoring, and people leadership skills Confident communicator who can grasp and then simplify complex strategies and motivate others into action Obsessed with personal and business growth -- both yours and your clients Highly organised, detail-oriented, and great at managing multiple clients Tech-savvy (CRM and Social Media experience ideal, but not essential -- we'll train you) A proactive problem solver with a "get sht done" mindset
Based in/near Weymouth or able to commute to our office in Weymouth
Ultimately, while experience is preferred, we are open to applications from any 'go-getters' that can demonstrate aptitude for what this role needs; a sharp individual, with excellent communication skills and a fast learner that has the ability to confidently lead others into action.

What You Get

45-55k per year (base + commission) Workplace from our Weymouth office Company laptop World-class training and ongoing development The chance to directly impact hundreds of fitness businesses A high-performance, no-drama team culture

How to Apply

If this sounds like the perfect role for you, we'd love to hear from you.

Please send your CV along with a cover letter that begins with the sentence: "I want to be a world-class account manager." NOTE: attention will only be paid to applications with a cover letter.

Be sure to include how you'll add massive value to our company and clients.

Job Types: Full-time, Permanent

Pay: 45,000.00-55,000.00 per year

Additional pay:

Bonus scheme Commission pay Performance bonus
Benefits:

Company pension Flexitime Free parking On-site parking
Schedule:

8 hour shift Day shift Monday to Friday No weekends
Language:

English (required)
Work Location: In person

Application deadline: 26/11/2023
Reference ID: SC23