Job Description

Are you a dynamic, results-driven individual with a passion for sustainability and environmental change? Do you thrive in a fast-paced, forward-thinking environment? If so, we have an incredible opportunity for you to become a key player in our mission to revolutionise waste management!

About Us:

At Waste Experts, we're not just a company; we're visionaries on a mission to change the way the world thinks about waste. We are at the forefront of innovation in the waste management industry, driving sustainable solutions that transform waste into opportunities for a greener, cleaner planet. Our commitment to excellence, environmental stewardship, and cutting-edge technology sets us apart as leaders in the field.

Our mission is simple yet profound: to revolutionise waste management. We firmly believe that waste should not be seen as a problem but as a valuable resource waiting to be unlocked. We are dedicated to providing innovative solutions that reduce waste, lower environmental impact, and bring economic benefits to our clients.

We recognise that our sales team plays a pivotal role in driving our mission forward. As an Account Manager at Waste Experts, you will have the opportunity to represent a company that values your expertise, rewards your dedication, and empowers you to bring our unique solutions to a wider audience

Why Choose Waste Experts:

Impact:

Join a company that is making a real difference in the world by transforming waste into valuable resources.

Innovation:

Be at the forefront of cutting-edge technologies and solutions within the waste management sector.

Career Growth:

Benefit from professional development/training opportunities and the potential for advancement in a rapidly expanding industry.

Competitive Compensation:

A competitive basic salary and uncapped monthly performance based commission.

Collaboration:

Work closely with a team of experts who are passionate about creating a positive environmental impact.

Work-Life Balance:

Enjoy a flexible work environment that prioritises work-life balance

The Role:

As an Account Manager, you will be the primary point of contact for our valued clients, responsible for managing their accounts and ensuring they receive exceptional service. You will work closely with clients to understand their needs, provide tailored solutions, and help them achieve their goals. Your role will also involve upselling and crossselling opportunities to grow the accounts you manage.

Key Responsibilities:

Client Relationship Management:

Serve as the primary point of contact for assigned clients, building and maintaining strong, long-lasting relationships.

Account Management:

Oversee and manage client accounts, ensuring that services are delivered effectively and in alignment with client expectations.

Client Satisfaction:

Actively listen to client concerns, address issues promptly, and ensure a high level of client satisfaction.

Upselling and Cross-selling:

Identify opportunities to expand the relationship with clients by promoting additional products or services that meet their needs.

Reporting and Analysis:

Regularly report on account performance, client feedback, and potential risks. Provide insights and recommendations for account growth.

Contract Negotiation and Renewal:

Manage contract renewals, pricing discussions and negotiate terms to maintain and grow client relationships.

Market Research:

Stay informed about industry trends, competitor activities, and market conditions to provide clients with relevant insights and opportunities.

CRM:

Utilise CRM tools to track and report on sales activities, maintain accurate customer records, and provide regular updates to management.

Client Training:

Educate clients on changes and developments in the waste management industry, introducing new requirements and ensuring they are fully leveraging the services offered.

What We're Looking For:

Passion:

A genuine passion for sustainability, environmental conservation, and waste management.

Sales Expertise:

Proven experience in B2B account management, with a track record of achieving and exceeding sales targets.

Communication Skills:

Exceptional verbal and written communication skills, with the ability to present complex solutions in a clear and compelling manner.

Problem Solver:

A creative problem solver who can think on their feet and adapt to changing client needs.

Team Player:

A collaborative spirit, ready to work closely with our waste experts and sales team to achieve shared goals.

Tech Savvy:

Comfortable using sales and CRM tools to track progress and manage leads

Company Benefits:

Competitive basic (negotiable for the right candidate) Uncapped monthly commission scheme 20 days holiday entitlement plus Bank Holidays (up to 5 additional days for long service) My savings platform with exclusive offers, savings and discount on groceries, days out, travel, fashion and more Brilliant career development and progression opportunities Fantastic working environment with free onsite parking at all facilities Company social events Pension scheme o Long service and retirement benefits Flexible working policy o Annual paid volunteering day Quarterly awards and recognition programme

Environment, Social and Governance:

We have a culture that focuses on our environment, reducing energy usage, working to reduce reliance on fossil fuels, with a focus on waste reduction and eradication of pollution. We work with internal and external stakeholders to support our environmental and social values initiatives.

Sustainability:

We work with suppliers and subcontractors to encourage and support the wider network to achievement of industry best practice to allow achievement of Waste Experts Net Zero goals.

Our Commitment to Diversity and Inclusion:

We celebrate diversity and are committed to fostering an inclusive workplace for all. We encourage applications from candidates of all backgrounds and experiences, as we believe that a diverse team is crucial to driving innovation and fostering creativity.

Job Types: Full-time, Permanent

Pay: 27,846.00-30,000.00 per year

Benefits:

Company events Company pension Free parking On-site parking Paid volunteer time
Work Location: In person