Job Description

We're looking for people to join the Access family, who share our passion for believing in better, and who will help us continue to grow.
Love Work. Love Life. Be You. - is central to our success and how we give our customers the freedom to do more of what's important to them.
What does Access offer you?
We offer a blended approach to office working, encouraging you to collaborate and connect in one of our thriving offices. We deliver on what we say, taking the development of our people seriously. We'll work with you to progress your success plan and provide opportunities to accelerate your career.
On top of a competitive salary, our standard 25 days holiday (which goes up the longer you're with us), and a matched pension scheme, you'll also be able to choose from a range of benefits to suit you. We're an organisation that likes to give back, so you'll also have one charity day allocated to support a cause that matters to you.
About you:
With a background in hospitality, you recognize the importance of systems in ensuring smooth daily operations. You excel in communication and influence, effectively engaging with diverse teams and stakeholders, from engineers and sales teams to executives, customers, and third parties. You understand that sales is a continually evolving process requiring ongoing practice and improvement, and you actively seek ways to enhance your skills. Bold and change-driven, you utilize learning techniques, soft skills, and lead by example to inspire innovative thinking. Your curiosity drives you to continuously expand your knowledge and share insights openly. You consistently adopt a customer-focused approach, understanding their challenges and leveraging your expertise to guide them toward optimal solutions.
Day-to-day, you will:
In this role you'll be responsible for maintaining an outstanding relationship with our customers, through professional and proactive account engagement, which is paramount to the ongoing success of our business, and theirs.
Across this channel you will be responsible for the full end-to-end sales cycle, identifying opportunities to enhance their technical platform to improve efficiencies, and optimise revenue with Access solutions utilising resources in the broader Accommodation SoftCo & Access teams where required (for example, pre-sales).
To be successful in this role, you'll have a sound working knowledge of Hotel PMS, C&B, PoS and/ or Distribution systems.
Your skills and experiences might also include:
Knowledge of, or enthusiasm to learn and follow, the MEDDPICC sales methodology.
Embrace targets and devise your own personal sales strategy to deliver or exceed them.
Provide regular and accurate forecasting information to the business.
Develop and maintain strong relationships with your allocated Accommodation accounts.
Work with the Customer Success team to provide excellent service to your customers.
Wherever appropriate, use 'remote selling' techniques to maximise sales efficiency.
Stay current on our products and services.
Confidently demonstrate Hospitality products to customers virtually and in-person.
Understand and articulate the value proposition of our solutions.
Use a consultative sales approach to ensure that solutions are tailored to our customers unique 'value based' requirements.
Taking leads from our Marketing, Support and Customer Success teams to drive further upsell.
Attending trade shows to network and introduce our products to new customers.
Be highly proactive and search our opportunities to develop incremental business.
Disseminate product information to customers.
Increase the profile of Access throughout the UK.
Problem-solving with customers, using open communication to deliver a great service.
What are we all about?
The Access Group is one of the largest UK-headquartered business management software providers. It provides solutions that empower more than 160,000 small and mid-sized organisations in commercial and non-profit sectors across Europe, USA and APAC, giving every employee the freedom to do more of what's important. Its innovative cloud solutions and integrated AI software experience across multiple Access products transform how business technology is used. Access employs approx. 8,500 people, continuously driving product innovation and customer service excellence.
At Access, we are committed to creating a welcoming and inclusive environment where everyone can thrive. If you're excited about this role, (even if your previous experience doesn't align perfectly), you might just be the perfect fit for us! We wholeheartedly believe in equality for all and the transformative power of diversity.
Why not join our vibrant team where you can love what you do, love how you live, and most importantly, be authentically you? Let's make a difference together.
Love Work. Love Life. Be You.

Skills Required