Job Description

We're Sleeping Giant Media. A multi-award-winning digital marketing agency on a mission to make digital better. From Folkestone to Europe, we help businesses grow through smart strategy, creative thinking and genuine partnership.


Right now, we're looking for an Account Manager to join our growing team. As a certified B Corporation, we're proud to be part of a global community of businesses committed to balancing profit with purpose. Our workplace is grounded in equity, transparency and impact, where doing good and doing great go hand in hand.


We believe in flexible working, diverse voices and giving people the space to thrive. If you're someone who loves learning, tackling new challenges and being part of something meaningful, we think you'll fit right in.

About The Role

ROLE

: Account Manager

DEPARTMENT

: Client Delivery - AM Team

RIGHT TO WORK

: Applicants must have the right to work in the UK, as we are unable to provide visa sponsorship.

NO RECRUITMENT AGENCIES

: Please note that we are not seeking assistance from recruitment agencies for this role. We have established relationships with selected partners and will reach out to them directly if support is needed.

WORK LOCATION & FLEXIBILITY

: Hybrid/Remote. We're open to discussing arrangements that work best for you.

DURATION

: Permanent, Full Time. Working Monday to Friday 9am-5:30pm (37.5 hours weekly).

PACKAGE

: Starting from 34,001+Benefits.


We're proud to be B Corp certified and a Real Living Wage employer. We publish salaries in all job ads to ensure transparency and fairness for every candidate.

THE ROLE

Build strong, healthy client relationships, becoming their primary point of contact and advocate. Oversee external KPI targets, ensuring they are met monthly and being accountable for performance. Collect and analyse metrics to provide actionable insights to clients and internal teams, ensuring the strategy and tactics align to achieve measurable results. Communicate effectively with clients at all levels, from team recommendations to executive-level updates. Create strategic digital roadmaps to gain buy-in from client stakeholders, from C-suite to digital marketing executives. Deliver impactful Business Reviews that highlight opportunities for cross-channel collaboration.

THE PERSON

Are a strong communicator, capable of explaining complex concepts clearly to clients and internal teams. Have strong analytical skills with the ability to interpret data and translate insights into actionable strategies. You thrive in a fast-paced environment and are comfortable managing multiple projects while maintaining attention to detail. Work collaboratively with cross-functional teams while also being comfortable operating independently. Are highly organised and able to manage multiple priorities and deadlines effectively. Possess excellent problem-solving skills and a proactive approach to overcoming challenges.

AI & INNOVATION

We're committed to embracing innovation and evolving with the digital landscape and that includes the smart use of AI.


We see AI as a tool to enhance our work, not replace it. Whether it's streamlining processes, uncovering insights, or supporting creativity, we're always exploring how AI can help us deliver smarter, more effective results for our clients.


You don't need to be an AI expert to work here - just open-minded, curious and willing to experiment. We'll support you with tools, training and opportunities to learn, so you can confidently engage with AI in a way that enhances your work and adds value to your role.


If you're excited about the future of digital and want to be part of a team that uses technology with purpose and responsibility, you'll feel right at home.

OTHER INFORMATION

We are passionate about fostering a workplace where everyone can be their authentic selves and feel supported to thrive. We encourage applications from people of all backgrounds, including those people from underrepresented backgrounds, people with disabilities and individuals of all faiths or beliefs.

Please note that applicants must have the right to work in the UK, as we are unable to provide visa sponsorship. We do not ask about criminal convictions during our recruitment process. We believe in fair access to employment for everyone. We are committed to creating an inclusive and accessible recruitment process. If you need reasonable adjustments or specific support during the recruitment process, or once in the role, we'll do everything we can to accommodate your needs. Our interview process will involve getting in touch with you over email - never WhatsApp. And we will never ask for any payment or payment information from you. If in doubt, just get in touch! If you're not sure you're 100% qualified but are excited about the role, apply anyway. We value potential and passion just as much as experience.

If you need to discuss any adjustments, get in touch at jobs@sleepinggiantmedia.co.uk.

Required Criteria

Agency experience and familiarity with agency-side operations. Demonstrates a passion for digital advertising, a drive for continuous learning and improvement and has up to date knowledge of digital marketing strategies and techniques. Thrives on delivering exceptional client experiences and results.

Desired Criteria

Google Analytics and Google Ads certified a plus. Experience using tools like Google Analytics, Google Ads, Screaming Frog and Google Search Console a plus. Informal or formal qualifications preferred, but not necessary

Skills Needed

About The Company

We look for people with curiosity, energy and a genuine desire to grow, both personally and professionally. Whether you're just starting out or bringing years of experience, we want people who are switched on, motivated and kind.


Above all, you'll need to wear CAPES, our values that guide how we work and who we hire: Communicator. Accountable. Positive. Effective. Self-Aware.


This is a place for people who want to challenge themselves, learn continuously, support their teammates and make a positive impact, in and out of the office.

Company Culture

We've built an environment where people can thrive both professionally and personally. We support each other, celebrate the wins and lift one another up when things get tough.


Our Giants describe the team as kind, welcoming, driven and weirdly obsessed with finding joy in what we do.


Everyone's voice matters here. There's space to speak up, to laugh and to grow. Whatever your role, you'll be encouraged to bring your whole self to work, do things the right way and keep getting better, like a true Giant.

Company Benefits

We believe work should support your life, not compete with it. That's why we offer a comprehensive benefits package built around five pillars of wellbeing: financial, mental, physical, professional and social. As a Real Living Wage employer and certified B Corp, we're committed to doing right by our people, creating a workplace that values balance, purpose and long-term sustainability for everyone.


Vacation, Paid time off, Paid sick days, Retirement plan and/or pension, Flexible schedule, Office perks, Employee discounts, Remote working, Sabbatical leave, Casual dress, Free parking, Free work laptop, Referral bonus, Open office, Long service recognition, Employee Assistance Scheme, Wellbeing Scheme, Shopping Cashback, Office Games and Gaming, Work With Charities, Social Opportunities, Annual Rise, Profit Share, Employee of the Month, Hybrid Working, Annual performance review, Culture of recognition, On the job learning, Progression opportunities, Access to Health & Wellbeing app, Bereavement leave, Service recognition increases to annual leave, Staff celebration events

Salary

34,001.00 per year