Job Description

Position

Account Manager- Fenwick Kingston - 37.5 hours/5 days

Reports to Area Manager

MISSON

As an Account Manager for Maison Francis Kurkdjian, you're a brand ambassador, an expert in fragrance & storytelling. You'll actively drive your business, encouraging your team to achieve their sales targets. Le ading & coaching your Team, you'll ensure all clients receive luxury service. Through your passion for the brand, you'll always demonstrate an attitude that benefits Maison Francis Kurkdjian.

Main Responsibilities

SALES

Achieve account sales targets as set by the Area Sales Manager, sharing with the team


Pro-actively sell Maison Francis Kurkdjian products and provide a luxury standard of service to customers


="auto">Lead and coach your team to ensure all Team Members, along with yourself are aware of and achieve or exceed sales targets


Pro-actively be aware of KPI's


Gain a great awareness of new launches, promotional activity within luxury fragrance & potential business opportunities for Maison Francis Kurkdjian.

SERVICE

Leading a team of Luxury Brand Ambassadors in-store to ensure they embrace their roles with dedication, commitment & passion to provide high levels of service to our customers.


Liaise with our Retail Trainer to ensure all the team participate in the relevant training courses


Be knowledgeable on all Maison Francis Kurkdjian products and be able to propose fragrance recommendations through conversation & appropriately overcome any objections


Initiate contact with clients & welcome them on counter & through traffic stopping


Ensure the standard of service is consistent & of Maison Francis Kurkdjian standard

MANAGEMENT

Develop the team to provide business continuity & people development; manage team related people matters & lead by example always. Ensure the team are educated in how to use the on-counter technology.


Ensuring the counters are immaculate, well-merchandised & truly reflective of the brand.


Ensure the team always adhere to the Grooming Guidelines and act in a professional manner reflective of The Maison,


Manage efficient stock processes


ntrast="auto">Administration related to the management of the account .


Ensure all operational & administrative tasks are complete

GENERAL

Establish & maintain professional working relationships with all stakeholders including the host store management & LVMH Head Office


Adhere to all Company procedures & policies


Talent Acquisition

Job responsibilities

Person Specification

Knowledge and Skills

Previous retail sales management experience ideally within luxury brands Appreciation of beauty or luxury lifestyle sectors and a passion to work within the industry. Ability to demonstrate a successful track record in leading and managing a team. Ability to demonstrate a creative flair and problem-solving skills. Excellent communication skills both written and verbal with colleagues of all levels Basic Microsoft Office skills

Key Competencies

Able to demonstrate a pro-active attitude and flexible approach. To empower a team to achieve goals and targets. Ability to work effectively to meet deadlines, with high levels of attention to detail.

Additional information

Maison Francis Kurkdjian was created in 2009 following the meeting of Francis Kurkdjian, a renowned perfumer with scores of successful creations to his name, and Marc Chaya, a former associate of Ernst & Young. With a focus on deliberate and sound international expansion, Maison Francis Kurkdjian is currently present in 40 countries with a desire to be the most Contemporary Luxury Fragrance Maison in the world and to share The Art of Wearing Perfume with all.

MAISON FRANCIS KURKDJIAN

MAISON

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Maison Francis Kurkdjian was co-founded in 2009 by Francis Kurkdjian, a renowned perfumer with scores of successful creations to his name, and his long-time friend and business advisor Marc Chaya, a former partner in business advisory at Ernst & Young. The founding duo have applied their complementary talents to conceive a new territory of free expression in contemporary fragrances - sensual, generous and multi-facetted - where the perfume is naturally the hero.


The Maison is guided by precise codes: purity, sophistication, timelessness and the boldness of a reinvented classicism. Perfumer Francis Kurkdjian's remarkable creative talent defines the unique personality of his eponymous house, where different facets of exceptional expertise come together and echo one another, providing the fundamentals on which Maison Francis Kurkdjian has been built, shaping its singular quality. With a focus on deliberate and sound international expansion, Maison Francis Kurkdjian is currently present in more than fifty countries.


Maison Francis Kurkdjian is committed to a long-term vision and to passing on unique savoir-faire. Since its creation, our teams and our partners have been united by meaningful values that anchor the renown of the Maison. A deep respect for creativity, a love of the product and an unwavering focus on detail and quality have always guided our choices, enabling us to bring customers exalting experiences through fragrances.