Job Description

At Digital Turbine, we make mobile advertising experiences more meaningful and rewarding for users, app publishers, and advertisers -- intelligently connecting people in more ways, across more devices. We provide app publishers and advertisers with powerful ads and experiences that captivate consumers, fuel performance, and help telecoms and OEMs supercharge awareness, acquisition, and monetization. In a rapidly evolving industry, we are constantly innovating and creating better paths of discovery to connect consumers, publishers, and advertisers across the mobile ecosystem.
Please note that Digital Turbine is a hybrid work environment-only candidates local to the posting location will be considered.
Digital Turbine is looking for an Client Services Manager to work on our global Brand team. The perfect candidate is a team player who's hungry to learn and grow their skill sets as well as pick up new ones on the fly. This Client Services Manager will be based in London supporting UK customers and reporting to our regional Client Services lead.
About The Role:
The purpose of this role is to support the UK Brand Client Services Team with client reporting, proposal plan creation, custom app list creation, post-campaign analysis, activation, etc.
Accountable for completing requests accurately & meet deadlines
Assist in managing multiple client campaigns & ensure a successful launch, delivery, and performance. This includes but not limited to:
Managing throughout the pre-launch process: asset collection, creative build, client kick off calls, etc.
Post-campaign launch duties: client reporting and optimisation recommendations
Identifying potential upsell/incremental opportunities.
Provide outstanding customer support to clients
Work collaboratively with other departments i.e. creative, billing, sales, etc.
Activation of campaigns i.e. setting up programmatic deals, setting up managed campaigns, troubleshooting
Ongoing campaign monitoring and optimisation
Understanding of ad tags, third party tracking.
About You:
BA/BS required (Business, Economics, Analytics, and Marketing preferred)
2-4 years' experience in Digital Media at an agency, publisher or Ad Tech company
Programmatic Advertising knowledge
Ability to analyse data to pull out trends
Experience in Microsoft Suite products
Strong attention to detail and organisation skills
Able to multitask and work well under pressure.
Self starter
Positive attitude, energetic, with sense of humour
About Digital Turbine:
Digital Turbine (NASDAQ: APPS) powers superior mobile consumer experiences and results for the world's leading telcos, advertisers and publishers. Our end-to-end platform uniquely simplifies the ability to supercharge awareness, acquisition and monetization -- connecting our partners to more consumers, in more ways, across more devices.
The company is headquartered in Austin, Texas, with global offices in New York, Los Angeles, San Francisco, London, Berlin, Singapore, Tel Aviv, and other cities around the world, serving top agency, app developer, and advertising markets.
We are honored to have achieved numerous awards as an employer of choice, around the world, including: BuiltIn's Best Places to Work Awards in 2022, 2023 and 2024, DUNS 100 Best Places to Work in Tech for 2023 and 2024, and BDICode's 100 Best Companies to Work in 2024.
Digital Turbine is an equal opportunity employer committed to exemplifying diversity and inclusion around the world. We welcome people of different backgrounds, experiences, abilities, and perspectives. We embed diversity in our mindset, products, and teams to empower an inclusive, equitable, and culturally fluent environment. Building and continuously fostering this culture within our teams makes us better collaborators, partners, and innovators.
Digital Turbine will process the information you provide during the application process in accordance with the .

Skills Required